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Jobs · OTHR · Illinois

Branch Specialist (Part Time 30 hrs/wk)

Consumers Credit Union · Schaumburg, IL · 2 mo ago
On-siteOTHR$16.67–$25.01/hrPart-time

About the role

Consumers Credit Union is hiring a part time Branch Specialist (30 hrs/wk) for our Meacham branch. This early career opportunity involves face-to-face member interaction with significant growth potential and the opportunity to learn about branch operations. This hybrid role combines responsibilities of a Concierge, Teller, and Personal Banker—greeting members, performing financial transactions, opening accounts, and educating members on products and services. It is particularly suited for those interested in banking/financial services and member-facing roles with growth opportunities.

Day-to-day Responsibilities

  • Welcome members in the branch creating a positive first impression
  • Assist and educate members on self-service options, including Interactive Teller Machines (ITMs)
  • Process transactions accurately and resolve account and service needs
  • Open new consumer accounts efficiently and with attention to detail
  • Identify opportunities to connect members with loans, mortgages, and wealth management services
  • Recommend improvements that enhance the member experience and branch operations
  • Maintain compliance with all policies, procedures, audits, and balancing standards

Qualifications

  • High School diploma or equivalent
  • 1+ year of similar work experience (retail, customer service, guest relations, sales, and cash handling)
  • Financial institution, Teller, or Personal Banker experience is preferred
  • Comfortable promoting products and services and engaging in consultative, sales-oriented conversations
  • Strong comfort level with technology, including data systems, Microsoft Office, and web-based tools
  • Excellent communication skills and a natural ability to build relationships
  • Ability to multitask, stay organized, and thrive in a fast-paced environment
  • Positive, team-oriented mindset with a high level of integrity and commitment to inclusion & diversity
  • Availability to work 30 hours per week within the following schedule: Monday–Thursday: 8:15AM–5:15PM, Friday: 8:15AM–6:15PM, Regular Saturdays: 8:15AM–1:15PM

Compensation

The salary range for this role is $16.67 - $25.01 per hour. This role is eligible for an annual bonus opportunity.

Benefits

  • Medical (High Deductible, HMO and PPO), dental, vision, spending accounts, short-term disability, long-term disability, and life insurance effective date of hire
  • 401(k) savings plan eligibility at any time
  • Pension plan automatic enrollment following six months of employment and 1,000 hours of service and reaching age 20

About CCU

Founded in 1930 and headquartered in Lake Forest, IL, Consumers Credit Union has $4.3 billion in assets and serves more than 280,000 members, making it one of the largest credit unions in the state. CCU believes that nobody needs banks on every corner, but everyone needs people who are in their corner. We've been recognized as a Great Place to Work® and are committed to growing both our business and our people. To learn more, visit myconsumers.org.

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