Branch Security Officer- Westport
Tiffany & Co. · Westport, CT · 2 wk ago
Information TechnologyFull-time
Responsibilities
- Serve as ambassador and first point of contact for Tiffany clients.
- Provide a positive Tiffany experience from beginning to end for each client.
- Deepen the relationship with clients to drive lifetime loyalty and spend.
- Act as a Tiffany ambassador and carry out store operations to support the store in consistently achieving sales plan.
- Elevate in-store experience consistently delivering memorable moments.
- Demonstrate passion as a Tiffany brand ambassador during every customer interaction.
- Demonstrate Client Experience Behaviors identified within the TEI program (Voice of Customer Survey).
- Optimize hospitality and store amenities to create unique experiences and take action on TEI performance and client feedback.
- Provide exceptional security and operations support to drive sales and service.
- Partner with Senior Security Officer and Management to deter theft, report missing assets, respond to emergency situations, and implement Incident Management Programs procedures.
- Ensure security systems and procedures are adhered to by following up on daily inspections, equipment, alarm tests, inspections, key access, and report submissions.
- Carry out operations tasks including opening and closing procedures.
- Assist with facilities repairs and communicate with store team.
Qualifications
- High School Diploma.
- Basic computer skills.
- Authorization to work in the United States or in the country where the position is based.