Branch Sales Specialist | Victor, NY

About the role

Headquartered in Fort Worth, TX, TTI, Inc. is the world’s leading authorized distributor of passive, connector, electromechanical and discrete components. Celebrating more than 50 years, this Berkshire Hathaway company has over 100 locations in North America, Europe, and Asia. The Branch Sales Specialist provides technical product knowledge and training to branch sales representatives, coordinates price and delivery quotes, and provides fill-in support to inside sales. Sells company products and services via telephone, Internet, e-mail and fax.

Responsibilities

• Provides price and delivery quotes within customer timeline to customers within assigned geographic territory by working with the product manager and the manufacturers representative to establish the most competitive pricing utilizing communication by telephone, fax and email; may use independent judgment on product cost by reviewing TTI’s suggested sale price and pricing history for that customer.
• Performs the duties of an Account Representative when unavailable by taking customer calls, pursuing sales and expediting parts.
• Sells products and services offered by TTI including product lines, AIM programs, quality, and value added services by building relationships and tailoring the sales approach to meet and inquire on customer needs; measured through monthly sales reporting, quality objectives and regular management reviews.
• Facilitates and coordinates large quotes (over 100 line items) with sales and the TTI QS department; ensures quotes are completed between sales, product and QS and that the final quote is returned to the customer in a timely manner.
• Researches and expedites customer orders; monitors and ensures delivery date and product quality to meet customer requirements.
• Processes customer orders by entering them into the sales database for quote processing and delivery schedules; requires eye for detail, proofreading for accuracy, and maintaining quality expectations; failure to process and review in a timely manner can result in loss of parts and lead time with factories; measured by customer on-time delivery and return material authorization (RMA) rate.
• Expands product knowledge by utilizing all resources including product literature, factory representatives, product managers, sales managers and other sales representatives to discuss product options with customers and sell TTI strengths.
• Participates in the TTI Total Quality process by following defined policies and procedures to maintain efficient sales cycle, following logical and systematic approaches to reduce sales errors and uphold quality to the highest level; measured by lines shipped per sales person and lines on time and cross-checked for errors.
• Increases customer account base by compiling list of prospective customer leads from various sources; number of new customers should grow based on this activity.
• Provides management with information regarding sales, marketing techniques, new products and market strategy by preparing forecast and activity reports on account territory.
• Works with Regional Credit Manager to resolve customer credit issues by interfacing with both parties to resolve issue and close the sale.
• Performs other related duties as assigned.

Requirements

• Bachelor’s degree with one to three years of sales experience, or an equivalent combination of education and experience.

Qualifications

• Exhibits exceptional knowledge of company products and services.
• Possesses excellent verbal and written communication skills, including excellent presentation skills.
• Exhibits strong analytical, problem solving and negotiation skills.
• Must be organized and able to prioritize and manage multiple tasks.
• Ability to calculate discounts, commissions, proportions and percentages.
• Ability to write reports and correspondence proficiently and professionally.
• Reads, analyzes and interprets business periodicals, professional journals, technical procedures and government regulations.
• Able to work with minimum supervision and make responsible decisions.
• Possesses working knowledge of company policies, procedures and computer systems.
• Ability to type 40 words per minute.
• Knowledge of Microsoft Office applications (Excel, PowerPoint and Word) at an advanced level required.

Additional information

This position requires use of information or access to hardware subject to the International Traffic in Arms Regulations (ITAR). To perform the position, you must be a U.S. Person as defined by ITAR: U.S. Citizen, U.S. Permanent Resident (Green Card Holder), Political Asylee, or Refugee. No relocation assistance is offered; candidates must be local or willing to relocate at their own expense. Visa sponsorship is not available. Only candidates authorized to work in the United States will be considered.

Pay

A reasonable estimate of the current range for this position is $23.50 to $26.50 per hour. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range takes into account factors including skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range; compensation decisions are dependent on the facts and circumstances of each case.

Benefits

• Two CDHP plans and a PPO plan for medical/pharmacy, dental, vision, life, and disability coverages
• Paid parental leave
• HSA and FSA offerings available depending on medical plan selected
• Safe Harbor 401(k) Plan with matching contributions
• Tuition reimbursement plan
• Vacation, fixed and floating holidays, PTO or sick time, bereavement, jury duty
• Employee assistance plan
• Ongoing training throughout employment with opportunities to participate in professional and personal development programs
• Philanthropic opportunities and community giving programs