Branch Sales Manager

About the Role

The Branch Sales Manager supports a branch in attaining sales goals and revenue objectives. This role improves the productivity of the assigned group of sales colleagues for residential products and services, providing mentoring and coaching to field sales professionals to maximize performance within the defined market.

Key Performance Indicators

• Customer NPS
• Revenue growth
• Cost control
• Customer retention
• Colleague retention and engagement

Principal Duties and Responsibilities

• Hire, onboard, train, manage & engage a team of frontline sales colleagues in the designated area.
• Support collaboration between Sales and Operations within the territory, aligning goals and driving performance.
• Lead weekly team meetings to monitor performance, develop skills, and address prioritized topics.
• Provide ongoing technical training on services offered in the assigned territory as needed.
• Facilitate weekly, monthly, and quarterly one‑on‑one debriefs to improve communication, identify training needs, and enhance sales activity performance.
• Ensure the team meets or exceeds activity standards (e.g., number of inspections per week) and other KPIs to achieve sales targets.
• Model personal character, commitment, organization, selling skills, and work habits for the team.
• Monitor progress against revenue objectives and share accountability with Operations for APITDA realization.
• Monitor sales start rates through key relationships with Operational Leadership.
• Steward the Rentokil‑Terminix business model to ensure branch‑level delivery of company programs and initiatives.
• Coach and develop the team to foster growth and development.
• Plan, organize, and order job‑related items for new hires.
• Work with new hires to evaluate field opportunities and provide constructive feedback.
• Communicate team training needs to leadership for continuous improvement.
• Increase unit sales and dollars by implementing, teaching, and enforcing company sales practices.
• Work in the field daily with sales colleagues and maintain minimum sales activity requirements.
• Ensure creative, methodically sound sales programs, proper use of sales materials, and inventory control.
• Set an excellent management example and uphold a quality image.

Critical Competencies

• Pest & Termite Acumen (Mastery‑Tech/Advanced‑Sales)
• Pest & Termite Management Solutions (Advanced)
• Home & Facility Construction Acumen (Foundational)
• Residential Consumer/Customer Segments & Journeys (Advanced‑Resi)
• Commercial Customer Verticals, Segments & Journeys (Advanced‑Commercial)
• The RTX Way: Sales Process Commercial (Advanced‑Commercial)
• The RTX Way: Sales Process Residential (Advanced‑Resi)
• EHS/Safety & Compliance (Advanced)
• Systems, Tools & Technology (Advanced)
• Sales Financial, Business Acumen & Budgeting (Advanced)
• Customer Service (Mastery)
• Internal & External Communication (Mastery)
• Selling Skills (Advanced‑Tech/Mastery‑Sales)
• Attract & Retain Talent (Foundation)
• Train, Coach & Develop (Advanced)
• Lawn & Ornamental Sales Process and Understanding (Advanced Market Specific)

Required Qualifications

• Proficiency with Microsoft Office applications (Word, Excel, Outlook, PowerPoint).
• Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Effective presentation skills and ability to respond to questions from managers, clients, customers, and the public.
• Basic business mathematics and sales data analysis.
• Willingness to acquire licenses/certificates required by federal, state, or local agencies.
• At least one (1) year of Rentokil Terminix experience in the designated field with RTX.
• High school diploma or GED (preferred).
• Maintain required licenses/certificates as mandated by regulations.
• Valid driver’s license from state of residence.

Physical Demands / Environmental Conditions

• Lift, carry, push, pull, or reposition objects up to 20 lb.
• Perform sitting, climbing, balancing, stooping, kneeling, crouching, and crawling activities.
• Work in damp, dusty, confined, or narrow spaces.
• Navigate stairs, ladders, scaffolding, ramps, and poles.
• Operate a motor vehicle safely and maintain its cleanliness.
• Wear personal protective equipment, including OSHA‑compliant respirators.
• Perform detail‑oriented tasks at close range.
• Tolerate seasonal weather extremes (heat/cold).
• Flexibility for evening, weekend, rotating on‑call, and extended (50‑60 hours/week) schedules during peak season.

Travel Requirement

Travel up to 100 % of the time within assigned territory(s).

Base Pay Range

Yearly: $57,000.00 – $92,000.00. Starting pay varies based on geographic location, skills, education, and experience. Total earnings may be affected by overtime, incentives, commissions, performance, and route assignment.

Why Choose Us?

• Professional and personal growth opportunities with multiple career pathways.
• Training and development programs, including tuition reimbursement for full‑time colleagues.
• Comprehensive health benefits (Medical, Dental, Vision, Disability, Life Insurance) starting on day 1 for full‑time hires.
• 401(k) retirement plan with company‑matching contributions.
• Vacation, sick days, company‑paid holidays, and floating holidays.
• Work‑life balance emphasis and a culture that prioritizes health, safety, and flexibility.
• Performance incentives and a clear path for internal promotion.