Branch Sales Associate (Part Time)

About the role

Grainger, W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models.

Compensation

• This position is hourly.
• The anticipated base pay compensation range for this role is $21.83 to $27.28 per hour.
• Rewards and benefits include medical, dental, vision, and life insurance coverage, up to 50% of your paycheck based on hours worked before payday, 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts and other benefits.
• Safety shoes provided (where applicable).

Position Details

• You will provide solutions and easily connect with walk-in customers by using guidance, knowledge, and a winning attitude.
• You will maximize sales opportunities, create customer loyalty, and exceed customer expectations.
• You will shift focus from assisting customers to perform a variety of warehouse tasks.
• You will report to the Store Manager.
• You will manage the entire customer experience, including appropriate product selection, accurate order entry, safely picking product, and safely loading customer vehicle.
• You will look for ways to maximize sales opportunities and encourage customer loyalty.
• You will adapt communication style to differing audiences in email, over phone, or in person.
• You will pick, prepare, and stage will call orders/shipping product.
• You will prepare customer backorders and put away other stock received.
• You will help with merchandising and perform showroom replenishment.
• You will learn and easily navigate through different computer systems for customer-facing and warehouse activities.
• You will perform inventory counts.
• You will agree to safety guidelines and comply with all process standards including wearing personal protective equipment.

Qualifications

• Flexibility to work any time within branch hours of operation.
• Safely lift up to 50 pounds unassisted and heavier loads with assistance.
• Learn and operate powered industrial equipment.
• Bilingual is a plus.

Skills

• Customer service skills.
• Product knowledge.
• Communication skills.
• Computer literacy.
• Warehouse operations.

Benefits

• Medical, dental, vision, and life insurance coverage.
• Up to 50% of your paycheck based on hours worked before payday.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts and other benefits.
• Safety shoes provided (where applicable).

Pay

The anticipated base pay compensation range for this role is $21.83 to $27.28 per hour.

Schedule

Part-time, ~20+ hrs/wk, 1st shift, M-F