Branch Sales Associate (Part-Time 20) Sioux Falls, SD
Work Location: 500 E. 50th N, Sioux Falls, SD
W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion.
About the role
As a Branch Sales Associate, you will provide solutions and easily connect with walk-in customers by using guidance, knowledge, and a winning attitude. You will maximize sales opportunities, create customer loyalty, and exceed customer expectations. Throughout the day, you will need to shift focus from assisting customers to perform a variety of warehouse tasks. You will report to the Branch Manager.
Responsibilities
- Manage the entire customer experience: appropriate product selection, accurate order entry, safely picking product, and safely loading customer vehicle
- Look for ways to maximize sales opportunities and encourage customer loyalty
- Adapt communication style to differing audiences in email, over phone, or in person
- Pick, prepare, and stage will call orders/shipping product
- Prepare customer backorders and put away other stock received
- Help with merchandising and perform showroom replenishment
- Perform inventory counts
- Learn and easily navigate through different computer systems for customer-facing and warehouse activities
- Perform housekeeping tasks to ensure branch appearance meets Grainger standards
- Agree to safety guidelines and comply with all process standards including wearing personal protective equipment
Requirements
- Flexibility to work any time within branch hours of operation
- Ability to safely lift up to 50 pounds unassisted and heavier loads with assistance
- Ability to learn and operate powered industrial equipment
Benefits
- Medical, dental, vision, and life insurance plans with coverage starting on day one of employment
- 6 free sessions each year with a licensed therapist to support emotional wellbeing
- 9 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date)
- 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required