Branch Operations Assistant - 70126

About the role

The Branch Operations Assistant supports daily branch operations by providing customer service, administrative support, and vehicle processing assistance. This role handles customer inquiries, maintains vehicle records, processes auction paperwork, assists with yard operations, and supports overall branch efficiency in a fast-paced auction environment.

Responsibilities

• Provide customer support via phone, email, and in-person interactions.
• Process orders, assignments, and data entry with accuracy.
• Handle customer inquiries, complaints, and service requests.
• Maintain filing, documentation, and general clerical tasks.
• Prepare and process auction-related paperwork.
• Assist with vehicle check-in, recordkeeping, and lot organization.
• Safely move and position vehicles throughout the facility.
• Detail vehicles to enhance appearance and auction value.
• Operate loaders and learn automobile titling processes.
• Serve as a resource for yard and customer service team members.
• Support office operations and assist visitors as needed.
• Follow safety guidelines and company policies at all times.

Qualifications

• Strong communication, leadership, and problem-solving skills.
• Excellent organizational and time management abilities.
• Ability to work independently and in a team environment.
• Proficiency in Microsoft Office, including Excel and PowerPoint.
• General mechanical knowledge of vehicles.
• Willingness to learn forklift operation within 90 days.
• Previous forklift, automotive, construction, equipment rental, or related experience preferred.
• Ability to work outdoors in varying weather conditions.

Work Environment

This is a fully onsite position located in an auction yard and office setting. The team consists of 9 employees, including an Office Manager, Supervisor, Customer Service Representatives, Dispatch, and Title Clerks. The role requires strong collaboration, attention to detail, and the ability to balance office and yard responsibilities.

Pay and Benefits

The pay range for this position is $20.00 - $20.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision, Critical Illness, Accident, and Hospital, 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, Life Insurance (Voluntary Life & AD&D for the employee and dependents), Short and long-term disability, Health Spending Account (HSA), Transportation benefits, Employee Assistance Program, Time Off/Leave (PTO, Vacation or Sick Leave).

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

About TEKsystems and TEKsystems Global Services

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.