Branch Office Specialist

About the role

Support the operations of the Branch by assisting customers and employees. Provide a professional, courteous, and helpful atmosphere as the face and voice of the Branch.

Responsibilities

• Answer all incoming calls and route them to the appropriate person or location.
• Greet customers, vendors, job applicants, and other visitors; direct or escort them to the proper office or location.
• Perform office and clerical tasks as assigned by the Regional Accounting Manager and Branch Manager.
• Greet all visitor arrivals in a professional and courteous manner and direct them to the appropriate person or area.
• Take messages and ensure they reach the appropriate employee.
• Perform various accounting, finance, credit administration, and clerical duties to support operational departments (e.g., truck sales, parts, service, and/or body shop).
• Open, date stamp, and sort all incoming mail; process all outgoing mail.
• Prepare daily deposits.
• Scan documents for use by Regional and Corporate offices.
• Code Payables to the correct General Ledger Account.
• Fill out New Vendor Forms.
• Monitor and follow up on missing invoice lists, EDI invoice processing, and intercompany invoices.
• Perform notary service for the branch.
• Manage the office supply inventory and replenish supplies as needed.

Requirements

• Excellent communication, organizational, and customer service skills.
• Poise and confidence to make routine decisions and direct customers to the appropriate department or manager.
• Experience in an office environment preferred.
• Well-organized, detail-oriented, and able to handle multiple tasks simultaneously.
• Proficient with Microsoft Office Products such as Word and Excel.
• Able to qualify as a legal notary.

Benefits

• Competitive Salary
• Medical, Dental, and Prescription Insurance
• Disability and Life Insurance
• Paid Time Off program
• 401k and Profit Sharing with Employer Match
• Flexible Spending Account
• Internal Promotion Opportunities
• On the Job Training

About Us

MHC is an expansion of the original company, Ozark Kenworth, Inc., which started in Springfield, Missouri, in January 1975. From a small operation without a Parts or Service department and only three employees, MHC has grown into a multi-state network of full-service diesel truck dealerships, leasing and rental operations, transport refrigeration locations, and a finance company offering a complete array of finance and insurance services. We foster an environment that helps employees realize their full potential—both personally and professionally.