Branch Manager (Pukalani Branch)

Job Description First Hawaiian Bank is currently seeking an engaging and dynamic Branch Manager to lead our team at the Pukalani Branch. Work Schedule Monday - Friday 8:00am - 5:00pm; rotational Saturday's 8:30am - 1:30pm (hours may vary) Compensation The pay range for the role is $60,000 - $115,000/yr; commensurate with experience. Responsibilities In this key role, the Branch manager leads the team to deliver exceptional customer experience, grow market share, and achieve operational excellence. The Branch Manager is responsible for hiring and developing staff, setting clear expectations, and coaching performance to achieve sales and service goals. The role manages daily operations, ensure compliance with regulatory and risk requirements, and represents the bank in the community by fostering trust, accountability, and long-term relationships. Qualifications The ideal candidate will have: High School Diploma or GED requiredBachelor's degree in business, finance or related field preferredThree years proven experience in retail sales or financial services, with demonstrated success in customer service, operations, and sales leadership, including but not limited to:Proven ability to lead goal setting, coach teams for performance, and drive business developmentProficiency in using digital tools and CRM platforms to manage service delivery, sales pipelines and customer engagement strategies Must possess a current driver's license and access to reliable transportationMust be registered as a Mortgage Loan Originator (MLO) through the Nationwide Mortgage Licensing System & Registry (NMLS) within 60 days of hireDemonstrated baseline proficiency in the following skills required:Leadership and People development: Ability to lead and coach teams, set expectations and provide feedbackSales and Business Development: Ability to plan and manage sales activities, monitor pipelines, and support business growthCommunication: Ability to communicate clearly in verbal and written formCustomer Experience: Ability to apply regulatory standards, maintain controls, and support complianceFinancial Management: Ability to manage budgets and review financial information to support decisionsTechnical Skills: Ability to use CRM and digital platforms to support team and customer needs