Branch Manager - Prescott Valley Fry's

What You Will Do Here

• Team Leadership & Development Coach for Results: Develop all branch staff through targeted coaching to empower members with guidance, confidence, and solutions they need to thrive
• Mentor Assistant Branch Manager: Provide productive learning environment and development opportunities to prepare ABM for future branch management role
• Drive Accountability: Foster a culture of accountability focused on member financial well-being throughout the branch
• Manage Performance: Conduct performance reviews, address gaps promptly, and identify advancement opportunities
• Lead Sales Leadership & Member Experience: Drive overall branch sales revenue through personal example and team coaching using structured sales methodology, enhance member engagement, ensure consistent use of CRM systems to maximize member financial wellness opportunities and deepen relationships
• Implement Service Standards: Enforce established member service standards while modeling exceptional relationship-building behaviors, handle complex member issues with strategic focus on retention and satisfaction

What You Will Need

• High School Diploma or GED required
• Bachelor's degree from an accredited University preferred
• 4+ years of experience in Financial Services Sales and Service required
• 1+ years of experience in a Leadership role required
• 1+ years Cash handling experience preferred
• Demonstrated Process Improvement and Problem-solving Skills Required
• Strong Mathematical and Logic skills required
• Excellent Time Management Skills Required
• Demonstrated capability to multi-task with a smile required
• Excellent Verbal and Written Communication Skills Required
• Strong business acumen required
• Advanced customer service skills with capability to de-escalate situations professionally required
• Grit; willing to do what is takes to get the job done right required
• Ability to be registered through the Nationwide Mortgage Lending System and Registry (NMLS) required
• Registered and serve as a Notary Public required