Branch Manager - Pest Control

About the role

Aruza is a people-focused organization dedicated to providing exceptional pest control services while fostering personal and professional growth for our team members. As Branch Manager, you will oversee the successful operation of your location, ensuring high-quality service and 100% client satisfaction. This role combines leadership, administrative duties, and hands-on service and sales to support our expansion and showcase our brand. Your compensation includes base pay plus bonus incentives tied to branch performance.

Responsibilities

• Drive unlimited earnings potential for yourself and your service technicians through sales initiatives and top-notch service execution
• Set up service technicians for success through targeted training programs and continuous follow-up
• Educate service teams and local clients on Aruza’s environmentally responsible products
• Oversee all company assets including vehicles, equipment, and products; delegate inspection responsibilities as needed
• Foster team development by encouraging personal growth through additional licensure and product knowledge
• Lead branch objectives through daily, weekly, and monthly meetings and agendas
• Ensure 100% client satisfaction through continuous training, field observation, and client follow-up
• Identify coaching opportunities for team members
• Drive successful incentive programs to boost personal and branch revenues

Requirements

• Full-time, exempt position
• Valid driver’s license and acceptable driving record for insurance purposes
• Occasional evening or weekend hours based on operational needs, seasonal demands, or customer emergencies
• Branch follows a 'first Saturday' work calendar; additional Saturdays may be required
• Basic computer proficiency, including CRM tools, email, spreadsheets, and cloud-based documentation
• Ability to learn and navigate company technology such as routing software, inspection tools, and mobile apps for field service documentation
• Ability to lift up to 50 pounds for routine product handling, equipment movement, or inspections
• Must be able to drive a company vehicle for branch operations, field visits, and job site reviews
• Driving may require extended durations, including travel of up to 2 hours or more for regional coverage
• Field work includes outdoor inspections in various weather conditions (high temperatures, rain, humidity)
• Ability to crouch, kneel, or crawl for inspecting confined spaces such as attics or crawl spaces
• Ability to use ladders to access elevated inspection points (attics, rooflines)
• Capable of maneuvering within tight or dark spaces while maintaining safety awareness
• Must tolerate potential exposure to dust, insulation, pests, and low-clearance areas during inspections
• Must be able to sit, stand, walk, climb stairs, bend, and lift for extended periods
• Comfortable working in both office and field settings, including variable outdoor conditions
• May perform pest control fieldwork involving walking on uneven terrain, climbing ladders, and navigating crawlspaces or attics
• Must possess visual and auditory ability to identify hazards or customer issues on-site