Branch Manager - Nicholasville

Essential Functions

• Exercises executive and administrative control over all sales, servicing and operational functions of a branch office, including implementation of policy and explanation of Bank programs, policies, procedures and objectives
• Evaluates the effectiveness of branch activity statistics and related reports
• Maintains prescribed security controls to protect the facility; monitors access; opens/closes branch and vault; and remains on 24 hour call in the event of a security breach
• Provides advice, guidance, and back-up support to subordinate personnel
• Affirms compliance with bank standards, audit recommendations and relates local, state and federal regulations. Completes required compliance training.
• Ensures branch compliance in the areas of security, audit, compliance, and operations as evidenced by the completion of the quarterly branch checklist
• Coaches and develops staff to actively sell, refer, deliver and promote the bank’s products and services
• Maintains a thorough knowledge of all the bank’s products and services and a working knowledge of competitive products and services
• Contacts present customers to retain and expand existing banking relationships. Counsels customers on financial and related matters and handles difficult customers
• Represents the company at various civic and community functions to further enhance the bank’s image and develop additional business
• Oversees and recommends training and development of branch personnel; facilitates staff meetings to communicate branch objectives, goals, and policies; and coaches individual employees as needed
• Exercises usual authority of a manager concerning staffing, performance appraisal, promotions, salary recommendations, and terminations
• Adheres to all regulatory compliance policies and procedures

Position Standards

• Achieves cross sell ratios for new customers and existing customers
• Achieves referral goals, high value client sales call goals and deposit dollar goals
• Maintains 90% collection of bank fees

Position Requirements

• 4-6 years of banking or sales experience
• 4-6 years of management/supervisory experience
• Bachelor’s degree preferred

General Knowledge

• General knowledge of the financial service’s industry products/services
• Must be compliant with Loan Officer Qualification Requirements of the SAFE Mortgage Licensing Act and Regulation Z.

Critical Skills / Expertise

• Excellent customer service and sales skills
• Excellent oral communication skills
• Excellent knowledge of the Bank’s operations, policies and procedures
• General knowledge of the competitive environment
• General knowledge of systems and operations procedures
• General keyboard and desktop computer application skills