Branch Manager-New Braunfels
Johnstone Supply · San Antonio, Texas Metropolitan Area · 2 days ago
Business DevelopmentFull-time
Responsibilities
- Directs, promotes, and coordinates branch operations.
- Maintains financial performance, monitors operational budgets, manages inventory, capital expenditures, staffing, transportation, quality and productivity standards, customer service, and communication.
- Maintains a business culture that exceeds customer expectations.
- Cultivates and maintains relationships with customers and partners.
- Maintains showroom and warehouse cleanliness and appearance.
- Solves customer complaints and disputes.
- Fosters a cohesive and productive team through collaboration, inclusion, and teamwork.
- Monitors and enforces performance expectations for all team members.
- Ensures team members are trained and have the knowledge and skills needed to perform their jobs.
- Maintains department staff by interviewing and hiring candidates, establishing work schedules, and cross-training employees.
- Maintains branch safety by ensuring compliance with safety programs and regulations.
- Manages branch inventory to ensure security, accuracy, and ability to meet customer requirements.
- Controls branch operational costs, including labor, supplies, freight, utilities, etc., to ensure overall branch profitability.
- Controls cash drawer daily and prepares daily bank deposits.
- Represents Johnstone Supply at trade associations, events, and local meetings.
Qualifications
- High school diploma or GED; 5+ years related experience and/or training; or equivalent combination of education and experience.
- Minimum of 1 year directly managing a large team of employees in a wholesale operations setting.
- Experience operating forklift and other warehouse equipment safely and competently.
- Experience with inventory management systems.
- Experience with OSHA safety regulations and procedures.