Branch Manager (Nashville International Airport)
About the role
As a Branch Manager at SIXT, you will lead your team, manage the fleet, and ensure top-quality service. You will drive your branch to success through sales experience and leadership skills.
Responsibilities
- Oversee budgets, sales, and market penetration across multiple branches, focusing on increasing revenue and profitability.
- Lead and develop Management Trainees, Rental Sales Agents, and Fleet Service Agents through regular performance reviews and meetings.
- Recruit new team members in collaboration with the Talent team and coach other managers in the recruitment process.
- Manage the vehicle fleet and operational tasks (e.g., health and safety, corporate CI, defleets), delegating tasks to ensure efficient workflows.
- Ensure a premium customer service culture, handle complaints, and work with regional managers to optimize processes.
Requirements
- Bachelor's degree with at least 2 (junior) or 3 (senior) years of experience in sales and customer service, plus 2 years in a supervisory role (or 5 years of work experience without a degree, including 2 years as a manager in car rental or relevant experience).
- Strong supervisory and communication skills, including the ability to communicate in other languages (a plus).
- Exceptional interpersonal and relationship-building abilities.
- Highly organized with excellent customer service skills.
- Authorized to work in the United States without requiring work authorization sponsorship now or in the future.
- At least 18 years old with a valid driver's license and a clean driving record.
- Able to work day and evening shifts.
Benefits
- Comprehensive healthcare coverage (medical, dental, vision).
- Life insurance, critical illness, hospital indemnity, and pet insurance.
- 401k for financial future.
- Access to AI tools: Claude by Anthropic and SIXTgpt, SIXT's own AI platform, with training and support for AI adoption.
- Company car, laptop, and phone provided.
- Paid time off (PTO) and sick leave.
- Performance-based branch bonus plan.
- Full uniform with weekly dry cleaning services at no cost.
- Exclusive employee rental rates, including family rental options and discounts.
Pay
Starting salary of $64,500 plus an annual bonus incentive capped at $30,000.
About us
We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription). We provide access to a fleet of 350,000 vehicles, services from 4,000 cooperation partners, and around 5 million drivers worldwide. With our franchise partners, we are present in over 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability, aligning our corporate strategy with foresight.