Branch Manager - Mt. Read Branch

ESL offers a competitive benefits package focused on work-life balance, including a wellness program, family assistance plan, 401k with match, paid volunteer time, and Learning & Development training.

Pay

Starting salary: $114,000
Salary range: $87,767 – $127,228

Eligible employees may also receive an annual performance-based incentive rewarding contributions to success.

Schedule

40 hours per week, Monday–Saturday with one weekday off for working Saturday.

Branch hours: Monday, Thursday & Friday 9:00 a.m.–5:00 p.m.; Tuesday & Wednesday 9:00 a.m.–4:00 p.m.; Saturday 9:00 a.m.–1:00 p.m. Flexibility required to meet current and future business needs.

About the role

Lead the overall leadership, financial performance, and operational excellence of a high-volume Tier III branch. Engage, develop, and support team members to provide guidance and solutions that build long-term customer relationships and achieve business results.

Responsibilities

• Achieve customer and employee satisfaction targets
• Maintain satisfactory branch audits
• Ensure efficient branch operations and monitor service quality standards
• Develop high-performing teams
• Cultivate and strengthen relationships with key members and community partners
• Meet assigned sales measures across Personal, Business, and Wealth lines of business
• Manage noninterest income and expense budgets
• Perform effective coaching tailored to individual needs, encouraging skill development and proactive engagement
• Foster a culture aligned with ESL’s core values and purpose
• Engage in continuous self-development and talent development
• Support employees in reaching their full potential
• Ensure employee understanding of and engagement in ESL’s corporate strategy, policies, and processes
• Monitor branch performance and implement corrective actions as needed
• Develop and support a culture of recognition within the branch and across ESL

Requirements

• High school diploma or equivalent
• Bachelor’s degree or equivalent experience
• Minimum 6 years of sales leadership success in financial services or comparable industry
• Demonstrated leadership in high-potential market areas
• Strong financial services product knowledge
• Proven ability to develop, engage, and motivate teams
• Strong communication skills with ability to relate to individuals at all levels
• Demonstrated critical thinking and ability to manage multiple responsibilities
• Commitment to ESL’s purpose of helping the community thrive and prosper
• Ability to work effectively with diverse communities and cultures
• Desire to serve and create economic opportunity in underserved communities
• Strong cultural competency and commitment to diversity, equity, and inclusion
• Experience helping members achieve financial wellness
• Conversational proficiency in a second language preferred but not required
• Proficient in PC applications
• Must complete NMLS application and registration as a Mortgage Loan Originator within the first week of employment