Branch Manager I

There’s a place for you at Summit Electric Supply. A career here is more than a job—you’re investing in a brighter, more sustainable future and joining a team that makes a real difference for our customers. Summit Electric Supply provides electrical products and services to contractors across Arizona, New Mexico, Texas, and Louisiana. As part of the Sonepar group, the world’s #1 electrical distributor with over 45,000 associates globally, we offer a supportive culture, great benefits, and exciting career growth opportunities.

About the role

The Service Center Manager provides market and team leadership to achieve exceptional, profitable share growth in a geographic market. This role requires strong leadership and motivational skills, along with the ability to drive business results through a clear growth strategy based on deep market understanding and analysis.

Responsibilities

• Team Leadership
  • Lead by example to instill Summit’s mission and values, communicating them internally and externally.
  • Create a strategic roadmap to become the #1 distributor in the market, establishing a long-term plan for profitable market share growth based on market research and competitor analyses.
  • Foster a best-place-to-work environment through team development, associate coaching, and robust succession planning.
• Sales Leadership
  • Drive an increase in active customers and SKUs through customer acquisition, account penetration, outbound calling, counter sales, and follow-up on new or declining customers.
  • Leverage Summit’s sales tools, resources, and services as competitive advantages through coaching and training of the salesforce.
  • Manage account portfolios across the salesforce, prioritizing resources on key customers based on sales potential and profitability.
  • Expand market share by deepening relationships with existing customers and penetrating new accounts using Summit’s portfolio of solutions.
  • Collaborate with the Senior VP of Sales and VP of Supply Chain to leverage vendor relationships at the local level and align with district and corporate strategies.
  • Provide sales forecasts and reports to leadership, monitoring the pipeline against targets and highlighting risks or gaps.
• Financial Leadership
  • Assume full P&L responsibility for the Service Center, including sales, margin levels, customer service, and operations.
  • Work with the District VP to establish annual sales goals, financial targets, and budgets, ensuring accountability and coaching teams toward goal fulfillment.
  • Partner with operational leadership to monitor and improve customer service levels.
  • Analyze and control expenditures to conform to budgetary requirements, including headcount management.

Requirements

• Minimum 10 years of experience selling to industrial contractors.
• Minimum 5 years of experience in distribution and/or manufacturing of electrical products.
• Minimum 5 years in leadership positions, managing supervisors/managers in diverse markets and functions.
• Quantifiable success in formulating sales strategies and driving sales performance.
• Proven track record of recruiting and developing superior talent.
• Strong experience in analysis and strategic planning.
• Ability to present information effectively and resolve complex business issues diplomatically.
• Proven ability to develop and deploy innovative customer solutions.
• Ability to leverage technological solutions to drive efficiencies and increase gross profit margins.
• Deep financial acumen with demonstrated skills in managing operational budgets and P&Ls in a significant enterprise.
• History of superior returns on investment within a significant organization.

Preferred Qualifications

• Deep relationships with decision-makers at current and potential Summit customers and suppliers.
• Familiarity and a solid reputation for integrity and results with Summit’s commercial customers and suppliers.
• Bachelor’s degree, preferably in industrial distribution, supply chain and logistics, business, or engineering.
• Completion of EPEC Gold.
• Highly effective user of ERP systems (preferably SAP) and BI tools.

Reporting Relationships

This role oversees all branch personnel, including operational support associates, customer service representatives, counter sales, logistics, outside sales, projects and quotations teams, and technical resources. The Service Center Manager works closely with the Senior VP of Sales, Industrial Sales Managers, Commercial Sales Managers, and Area Sales Managers.

Benefits

• Healthcare plans
• Dental & vision coverage
• Paid time off
• Paid parental leave
• 401(k) retirement savings with company match
• Professional and personal development programs
• Opportunity to become a shareholder
• Employer-paid short- and long-term disability
• Employer-paid life insurance for spouse and dependents
• Robust wellness program and gym reimbursement
• Employee Referral Program
• Employee Assistance Program (EAP)
• Tuition reimbursement
• Earned wage access
• Military-friendly company with employee resource groups (ERGs) for support and connections