Branch Manager I

Responsibilities

• Responsible for overall performance and operation of assigned auction branch locations
• Monitor and maintain current branch/service center positions
• Coach, mentor, and develop staff, including overseeing new employee onboarding and providing career development planning and opportunities
• Develop and implement new methods of internal procedures to improve efficiencies
• Ensure that branch/service center meets or exceeds its planned profitability, sales and customer service levels
• Successfully market the branch/service center within the approved expense budget
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance management where required
• Support and handle all personnel issues, including hiring and terminating employees
• Develop business and branch growth
• Update the area/regional manager regarding the profit and loss operating results of the branch
• Provide oversight and direction to the employees in the operating unit per the organization's policies and procedures
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization

Qualifications

• 3-4 years' experience
• Strong operations background and experience
• Excellent customer relations skills and ability to manage several levels of employees
• General knowledge of various employment laws and practices and employee relations
• Experience or knowledge of insurance, automobile or parts industries and general mechanical knowledge of makes and models of vehicles
• Typical Business office Environment
• Ability to travel approx. 20% of time