Branch Manager I

Pay

Pay Range: $62,375.00 - $77,345.91

About the Role

Is a leader of the branch team, providing exceptional customer service while promoting and offering bank products and services that align with customer needs.

Responsibilities

• Builds a motivated and high performing branch team through effective recruitment, training, and development of staff.
• Conducts annual reviews, establishes individual goals, and proposes salary recommendations to Market Manager for approval.
• Responsible for sales coaching of branch staff and participating in the sales activities and results of the branch in achieving individual and team goals.
• Provides services to customers, including but not limited to: opening accounts, taking loan applications, and referring customer inquiries to appropriate service partners when necessary.
• Maintains integrity and compliance within the branch in accordance with audit and branch operations policies and procedures.
• Represents the bank within the community they are located and plays a leadership role in civic and community organizations.
• Decides on loans and provides customer complaint resolution, exercising sound judgment and decision-making within established guidelines.

Requirements

• Education and Experience: 4 year college degree or equivalent retail, retail banking, or financial services experience. Business development & outside business sales experience preferred.
• Skills and Abilities: Excellent listening & communication skills are necessary. Organizational, interpersonal and customer relation skills. Ability to function in a fast-paced, ever-changing environment. Leadership management. Problem solving/decision making skills. Proficient PC skills in a Windows environment.

Unique Job Characteristics and Requirements

• Travel less than 50%
• Driver's License required
• Reliable transportation required
• NMLS Certification required or ability to obtain upon hire.

Physical Requirements

• Communicate effectively with internal and/or external customers
• Stationary 50% of time
• Move about within or between locations
• Bend, Twist, Crouch, Squat
• Move objects to maximum 20 lbs

Benefits

• Generous Paid Time Off: At least 22 days annually, prorated in the year of hire.
• Parental Leave: Six weeks of paid leave at 100% of your salary.
• Comprehensive Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants.
• Dental and Vision Coverage: Ensuring your overall health and well-being.
• Flexible Spending Accounts: For healthcare and dependent care expenses.
• Employer-Paid Disability Coverage: Both short-term and long-term, with an option to purchase additional long-term coverage.
• Life Insurance: Employer-paid basic life insurance, with an option to purchase supplemental coverage.
• Voluntary Benefits: Including hospital, accident, and critical illness coverage.
• Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan to help secure your future.
• Adoption Assistance: Supporting your growing family.
• Tuition Reimbursement: Invest in your education and career growth.
• Employee Assistance Program (EAP): Access to support and resources.
• Pet Insurance: For all your furry friends.
• Financial and Banking Services: Various banking services benefits and financial planning assistance.

Company Information

• Wellbeing: Offers generous time-off policies, wellness initiatives, and flexible work arrangements.
• Community Involvement: Empowers employees to make a positive impact beyond the workplace through volunteer service and charitable partnerships.
• Culture: Creates a workplace where every voice matters and every team member feels empowered to contribute.
• Career Development: Provides a wide variety of development programs and tools to help you reach your full potential.
• Total Rewards: Recognizes and rewards your contributions with competitive compensation, comprehensive benefits, and performance-based incentives.
• Business Stability: Built a reputation as a stable financial institution by growing its people and business, evolving its processes, and managing risk.

Applicant Requirements

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship of an employment visa at this time.