Branch Manager- Highland Heights

Primary Duties And Responsibilities

• Coach and develop branch staff to reinforce and ensure consistent behaviors that positively impact sales and service goals.
• Conduct regular observations of branch staff to ensure consistency in prescribed behaviors.
• Facilitate one-to-one meetings with branch staff.
• Collaborate with branch staff to create individual development plans.
• Oversee daily operations, ensuring operational goals are met, and responsible for financial results in the branch by:
• Leading team meetings to discuss successes, best practices, and updates to policies, processes, and procedures.
• Determining strategy to grow the business for the branch.
• Cultivate relationships in the community.
• Manage expenses for the branch.
• Ensure minimum acceptable production (MAP) goals are achieved.
• Support human resources (HR) functions within the branch, including but not limited to:
• Conduct regular performance appraisals.
• Partner with HR when performance improvement plans are needed.
• Enforce personnel policies.
• Approve timecards.

Essential Responsibilities

Coach and develop branch staff to reinforce and ensure consistent behaviors that positively impact sales and service goals.

Oversee daily operations, ensuring operational goals are met, and responsible for financial results in the branch by:

• Leading team meetings to discuss successes, best practices, and updates to policies, processes, and procedures.
• Determine strategy to grow the business for the branch.
• Cultivate relationships in the community.
• Manage expenses for the branch.
• Ensure minimum acceptable production (MAP) goals are achieved.

Support human resources (HR) functions within the branch, including but not limited to:

• Conduct regular performance appraisals.
• Partner with HR when performance improvement plans are needed.
• Enforce personnel policies.
• Approve timecards.

Education And Experience

• A high school diploma or GED is required.
• A college degree is preferred.
• Experience in a financial institution (FI) or related industry is required.
• Supervisory experience is required.
• A thorough understanding of facilitating business account relations in conjunction with other credit union teams is desired.
• Leadership efforts to further develop and manage all roles within local branch are encouraged.
• Focusing on sales activity and community efforts to enhance production for local branch while maintaining oversight on service and operational standards are key.
• A strong understanding of Microsoft Office products is beneficial.

Knowledge, Skills, And Abilities

• A highly effective communicator with good interpersonal skills.
• Strong leadership skills to effectively coach and develop a team.
• A well-organized and effective time manager.
• A skilled collaborator and builder of a positive work environment.
• Skilled at using Microsoft Office products.

Benefits

• Health, Dental, and Vision insurance.
• Life and Disability insurance options.
• Paid Time Off starts accruing once hired and take your birthday off.
• Paid 401k Retirement plan with up to a 10% match of your base gross compensation.
• Tuition reimbursement opportunities & professional development.
• Volunteer opportunities - and earn additional PTO hours!
• On-site clinics for Vaccines and Mammograms.
• And many more!

About the Role

At GECU, we want to support your wellbeing by offering a wide range of benefits.

Qualifications

High school diploma or GED required; college degree preferred.

Skills

• Effective communication.
• Interpersonal skills.
• Leadership skills.
• Time management.
• Collaboration.
• Positive work environment.
• Computer skills.

Benefits

• Health, Dental, and Vision insurance.
• Life and Disability insurance options.
• Paid Time Off starts accruing once hired and take your birthday off.
• Paid 401k Retirement plan with up to a 10% match of your base gross compensation.
• Tuition reimbursement opportunities & professional development.
• Volunteer opportunities - and earn additional PTO hours!
• On-site clinics for Vaccines and Mammograms.
• And many more!

Pay

Details about pay are not specified in this posting.

Schedule

Details about schedule are not specified in this posting.