Branch Manager - Corpus Christi, TX

About the role

This position has full P&L responsibility and accountability for daily operations at the assigned location. The Branch Manager provides technical guidance and leadership to both field inspection and laboratory staff, ensuring all operations and laboratory functions are efficient while meeting revenue, profitability, HSE, and client requirements.

Responsibilities

• Act as site leader accountable for full Profit & Loss (P&L) and financial performance, including planning, business development, budgeting, customer management, field/lab operations, and site Quality, Health, Safety, and Environmental (QHSE) compliance.
• Oversee personnel decisions, including recruitment, retention, and development of employees.
• Ensure quality performance of the branch through crosscheck, Proficiency Testing Program (PTP), Statistical Quality Control (SQC), and audits.
• Drive development and optimization of Order Management System and Laboratory Information Management System (LIMS) adherence to improve quality, service, and laboratory process management.
• Promote process efficiency, continuous improvement, and system utilization.
• Lead client marketing and business development, including customer meetings to establish satisfaction, service levels, and project discussions.
• Maintain CAPEX and lab instrumentation integrity, maintenance, and utilization.
• Ensure cost control, adequate resources, PPE, and adherence to preventative maintenance schedules.
• Maintain Corporate Policy & Procedure adherence and disseminate corporate-level information to all assigned laboratories.
• Collaborate with Sales/BD and support functions to ensure customer success and quick follow-up.
• Handle disciplinary matters fairly and consistently while maintaining open communication with Human Resources.
• Represent Bureau Veritas ethically and ensure business practices meet or exceed company policy and industry standards.
• Collaborate with Health, Safety, Environmental (HSE) Leadership to investigate accidents/incidents, prepare reports, conduct root cause analysis, and address procedure gaps.
• Manage field operations IFIA/TIC certification process for assigned staff.
• Supervise overall site operations, including HSE, dispatch, operational coordination, inspection, laboratory operations, product retain, and administrative duties.
• Carry out supervisory responsibilities in accordance with organizational policies, including interviewing, hiring, training, planning, assigning work, setting goals, appraising performance, and resolving problems.

Requirements

• Sound knowledge of petroleum and chemical inspection procedures, including preparation and testing of samples according to recognized international standards.
• Knowledgeable of ISO 17025, ISO 9001, ISO 14001, quality audits, and Proficiency Evaluations.
• Expertise in Oil & Petrochemical knowledge, including Loss Control, Marine Measurement, Inspection Safety, Sampling, Tank Gauging, Temperature Determination, Metering, and American Petroleum Institute (API) standards.
• Excellent communication and leadership skills.
• Ability to plan, multi-task, and manage time effectively in a high-paced environment.
• Broad experience in inspection-related business and in-depth understanding of business operations and customer base.
• Strong technical knowledge and quality background in commercial laboratories.
• Strong writing and record-keeping ability for reports and procedures.

Qualifications

• BA/BS in scientific discipline, business, economics, occupational safety/health, or related field, or a sufficient combination of experience and education.
• 5+ years' experience in a leadership role in a laboratory, field services, or quality management environment.
• 3+ years' experience in the O&P/Energy industry.
• 3+ years' experience with direct P&L management.
• Ability to build and maintain strong relationships with key personnel from executives to analysts.
• LEAN or Six Sigma certification preferred.
• International Federation of Inspection Agencies (IFIA) Petroleum Inspector Certified or sufficient combination of experience and education related to Oil & Petrochemical field operations.

Skills

• Ability to read and interpret safety rules, operating instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of employees.
• Ability to perform basic mathematic calculations related to Oil & Petrochemical laboratory and inspection operations.
• Ability to solve practical problems and interpret instructions in written, oral, diagram, or schedule form.
• Strong interpersonal, communication, and leadership skills.
• Purposeful change management driven.

Certificates & Licenses

• Valid driver’s license required.

Physical Demands

The physical demands described are representative of those required to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

• Regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; talk or hear; and taste or smell.
• Frequently required to walk.
• Occasionally required to sit; reach with hands and arms; and stoop, kneel, crouch, or crawl.

Benefits

• Base pay adjusted based on job-related knowledge, skills, experience, and market location.
• Health and welfare benefits, eligible on the first day of employment:
  • Medical, dental, and vision coverage.
  • Company-matched retirement plan.
  • Generous paid time off and company holidays.
  • Life insurance and AD&D coverage.
  • Paid parental leave (up to 10 weeks for pregnancy).
  • Short-term disability (STD) and long-term disability (LTD).
  • Tuition assistance, along with optional life and pet insurance.
  • Access to corporate discounts.