Branch Manager (Community Care Administrator)

What You'll Do

• Lead the daily operations of a busy Community Care branch and support the growth and expansion of services into new markets.
• Build, coach, and support a team of supervisors, schedulers, coordinators, and administrative staff.
• Ensure compliance with Texas HHSC regulations and Medicaid requirements.
• Promote a culture focused on quality, accountability, and outstanding client service.
• Prepare for and successfully lead regulatory surveys and audits.
• Monitor branch performance, staffing, productivity, and financial results.
• Develop relationships with referral sources and community partners to support continued growth.
• Partner with senior leadership on operational initiatives, including occasional travel to Austin.

Qualifications

• Leadership experience in Community Care, Personal Assistance Services (PAS), Medicaid-funded home care, or a similar healthcare setting.
• Understands Texas HHSC regulations and the importance of maintaining survey readiness.
• A passion for quality assurance and continuous improvement.
• Leads with integrity, accountability, and a hands-on approach.
• Can independently manage daily branch operations while supporting a collaborative team environment.
• Enjoys mentoring and developing employees.
• Excited about growing their career within a stable, expanding organization.