Branch Manager, Casper

About the role

The Branch Manager oversees the day-to-day activities of the branch, including personnel management, customer service, and loan generation. They are responsible for maintaining branch operations, ensuring compliance with regulations, and fostering a positive customer experience.

Responsibilities

• Directly supervises Universal Bankers, managing schedules, training, and performance evaluations.
• Manages customer relationships, resolves issues, and promotes products and services.
• Reviews and approves daily overdraft reports, monitors branch operations, and ensures compliance with policies and regulations.
• Develops employees for career advancement and participates in community activities.
• Works with customers on past due accounts, prepares loan packages, and coordinates with Loan Administration for adverse action forms.
• Maintains building maintenance, identifies and mitigates fraud risks, and ensures compliance with regulatory requirements.
• Expands the customer base through marketing and networking, solicits business from non-borrowing customers, and generates credit, deposit, and fee business.
• Delivers high-quality service and embodies the company's mission, vision, and values.

Requirements

The ideal candidate should have 4+ years of related experience and a bachelor's degree, or an equivalent combination of education and experience. Strong leadership, customer service, and sales skills are essential, along with a thorough understanding of banking regulations and policies.

Qualifications

• Strong leadership and interpersonal skills.
• Excellent customer service and problem-solving abilities.
• Ability to manage multiple tasks and prioritize responsibilities effectively.
• Knowledge of banking regulations and policies.
• Experience in managing a team and overseeing loan generation.
• Proficiency in using Microsoft Office and other relevant software.

Skills

• Customer service and sales skills.
• Loan underwriting and management.
• Team management and supervision.
• Compliance with banking regulations and policies.
• Community engagement and relationship-building.

Benefits

The position offers competitive compensation, comprehensive health and wellness benefits, and a variety of additional perks such as a 401(k) plan with discretionary company match and profit sharing, tuition reimbursement, and more.

Pay

The hiring pay range for this position is $60,320 - $88,400 per year, with an additional $2,080.00 per year available under the Spanish Communication Assistant Program.

Schedule

This is a full-time position with standard business hours.