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Branch Manager - Bradenton, FL

Trustco Bank · Bradenton, FL · 1 mo ago
Business DevelopmentFull-time

About the role

Reports to: Regional Vice President
FLSA Status: Non-Exempt | Supervisory Role: Yes
Why Join Us?: At Trustco Bank, we're committed to fostering a supportive and inclusive workplace where our employees can grow their careers. We believe that our people are our greatest asset and consider our employees as family. We value each team member's contribution and offer a supportive, collaborative work environment. In this role, you'll have the opportunity to lead a talented team, make a positive impact in our community, and be rewarded for your success. We believe that investing in our employees means investing in the future of our company.

Responsibilities

  • Lead and manage all branch operations, ensuring exceptional customer service and operational excellence.
  • Develop new deposit, loan, and business opportunities while achieving branch sales and retention goals.
  • Build and promote the branch’s identity, fostering a sales-driven and customer-focused culture.
  • Supervise, coach, and evaluate team members including Assistant Branch Managers, Head Teller, and Tellers.
  • Conduct staff training, regular team meetings, and performance reviews.
  • Effectively execute the selling of new products, services, promotions, and incentive programs to drive growth.
  • Originate residential, home equity, and installment loans.
  • Ensure compliance with all bank policies, procedures, and security protocols.
  • Handle complex customer requests and resolve escalated issues in person or by phone.
  • Approve significant transactions such as large check cashing, bank checks, and general ledger tickets.
  • Maintain branch appearance and uphold operational performance standards.
  • Report regularly to senior management on branch performance, opportunities, and challenges.

Qualifications

  • High school diploma or equivalent.
  • Supervisory experience.
  • Strong customer service and cash-handling experience.
  • Excellent verbal communication and interpersonal skills in person, by phone, and via email.
  • Fluent in English; bilingual a plus.
  • Access to reliable transportation.
  • Strong organizational skills with the ability to manage multiple priorities.
  • Ability to work effectively in a collaborative team environment.
  • Willingness to participate in ongoing training and development.
  • Ability to lift 10–20 lbs., stand for extended periods.

Preferred Qualifications

  • Bachelor’s degree.
  • Previous banking or financial services experience.

Schedule

Full-time
Position With Hours Aligned To Branch Operations
Mon–Wed: 8:30 AM – 5:00 PM
Thu–Fri: 8:30 AM – 6:00 PM
Sat: 8:30 AM – 12:00 PM (rotating schedule)
Sun: Closed
Employees may need to remain 15–30 minutes after closing.
Occasional travel for training, meetings, or branch support.

Pay

$2,500 sign-on bonus details:
Paid after 2 weeks of active employment.
Paid upon the employee’s first closed loan.
Bonus is contingent upon active employment and good standing at the time of payout.

Schedule

Full-time
Position With Hours Aligned To Branch Operations
Mon–Wed: 8:30 AM – 5:00 PM
Thu–Fri: 8:30 AM – 6:00 PM
Sat: 8:30 AM – 12:00 PM (rotating schedule)
Sun: Closed
Employees may need to remain 15–30 minutes after closing.
Occasional travel for training, meetings, or branch support.

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