Branch Manager
Do you want to start a career with opportunities for growth and advancement, not just a sales or retail job? Do you love working with people and providing positive customer service and sales experiences? If so, we're looking for you! Wallace Finance is a small-loan company with over 125 branches in 7 states—and growing. We have been in the small consumer loan business since 1980.
About the role
As a Branch Manager, you will provide on-site day-to-day management and supervision of branch employees, train new hires, and develop their skills in company policies, branch operations, and consumer-finance laws. You will keep the District Manager informed of branch performance, lead and motivate staff to meet production goals, and drive consistent growth in accounts and receivables by acquiring new borrowers and retaining existing ones.
Responsibilities
- Train new employees and develop their skills and understanding of company policies and all phases of branch operations, procedures, and laws governing the consumer finance business.
- Keep the District Manager up to date on the overall performance of the branch.
- Provide leadership necessary to motivate employees and create and maintain a high degree of branch production by achieving company standards.
- Maintain consistent growth in accounts and receivables through obtaining new borrowers and retaining existing borrowers.
- Prepare reports as required by management.
- Maintain good customer relations.
- Maintain internal audits to satisfactory or better.
- Ensure all delinquent work is completed each day.
- Handle all serious customer issues that require management assistance.
- Occasional travel may be required.
Benefits
- Low-cost employee health, dental, vision, and life insurance for full-time team members.
- 401(k) plan including company match.
- Paid holidays and vacation time.
- Monthly bonus opportunities.