Branch Manager
Trumark Credit Union · Malvern, PA · 3 wk ago
On-siteSalesFull-time
Location: 23 Nutt Road Phoenixville, PA 19460
Employment Type: Full-Time
About the role
Join our team and make a difference! At TruMark Financial, we’re not just about banking—we’re about building a better future for our members and our team. As a Branch Manager, you’ll play a vital role in our members' financial journeys and lead your branch to success.
Responsibilities
- Lead branch performance: Oversee sales, service, operations, and profitability to meet key goals.
- Coach and develop your team: Support staff in reaching service and product performance targets.
- Ensure strong operations: Maintain compliance, minimize loss, and keep the branch audit-ready.
- Drive business development: Lead local outreach efforts and represent TruMark at community events.
- Foster a strong branch culture: Set the tone for a positive, member-focused, and high-performing environment.
Requirements
- Bachelor’s degree in business, finance, or a related field preferred.
- 3–5 years in retail banking, financial services, or a sales-focused leadership role.
- Strong leadership and coaching ability.
- Excellent communication and conflict resolution skills.
- Confidence in using performance data to improve outcomes.
- Comfort with compliance, audit controls, and digital tools.
- Able to work evenings and weekends as needed and travel within the region.
Benefits
- Flexible schedules and time off so you can thrive at work and in life.
- Training, development, and room to advance from day one.
- Health, dental, and vision coverage.
- 401(k) with company matching.
- Paid time off.
- Opportunities to give back to the community and help members achieve their goals.