Branch Manager
TRUE Community Credit Union · Ypsilanti, MI · 2 mo ago
On-siteBusiness DevelopmentFull-time
About the role
This role is responsible for managing a branch, overseeing operations, and providing customer service.
Responsibilities
- Oversee daily operations of the branch
- Manage staff and ensure compliance with policies and procedures
- Handle customer inquiries and complaints
- Develop and implement strategies to increase customer satisfaction and retention
- Ensure adherence to regulatory requirements and company standards
Requirements
- Bachelor’s degree in Business Administration, Management, or related field
- Minimum 5 years of relevant work experience in a managerial capacity
- Proven ability to lead and motivate a team
- Excellent interpersonal and communication skills
- Strong organizational and time management skills
Qualifications
- Valid driver’s license and reliable transportation
- Proficient in Microsoft Office Suite
- Ability to work flexible hours including evenings and weekends
Skills
- Customer service orientation
- Problem-solving and decision-making skills
- Leadership and team-building abilities
- Adaptability and flexibility
Benefits
- Competitive salary package
- Paid time off
- Health insurance options
- Professional development opportunities
Pay
$50,000 - $60,000 annually
Schedule
Monday through Friday, 8:00 AM - 5:00 PM
Resources
For more information, visit our resources page.