Branch Manager

Key Responsibilities

• Cook up and oversee the day-to-day activities of the branch
• Maintain and lead the workflow of direct reports in Sales, Service, Parts, and Rental departments
• Collaborate with senior leadership to develop and execute branch-specific goals, objectives, and strategies
• Identify and execute opportunities to increase dealership market share, cultivate branch growth, and sell customers on the products and services of Swanston Equipment
• Engage proactively with the local communities surrounding the branch location to cultivate a thorough understanding of the market landscape
• Collaborate with the internal marketing team to identify and execute marketing strategies focused on branch growth
• Oversee the maintenance and management of the branch facility and dealership fleet, ensuring all assets are in optimal condition, compliant with safety standards, and operating efficiently to support business operations
• Understand, maintain, monitor, and report on overall branch metrics and budgets
• Oversee and maintain a safe and healthy work environment by enforcing organization standards, processes, and procedures while adhering to legal regulations
• Act as the escalated point of contact to address customer issues and concerns promptly
• Maintain strong communication with the home office and other branches to maximize enterprise efforts
• Understand all aspects of the dealership and each department’s contributions so as to act as a backup for branch departments as needed

Physical Requirements

• Sit: 50%
• Stand: 40%
• Bend, crouch, stoop, twist, etc.: 10%
• Work Environment: Indoors & Outdoors; hot or cold environments
• Travel: 25%
• Noise: Low
• Lift up to: 75 lbs.

Benefits

• A competitive compensation package
• Potential for year-end incentives
• 8 company-paid holidays
• Instant PTO accruals
• Paid parental leave
• Group medical, dental, vision, long-term disability, and group life coverage
• Options for voluntary life insurance, HSAs, FSAs, Dependent Care Spending Accounts, and more fantastic benefits

About the Role

Swanston Equipment - Bobcat of Otter Tail is seeking a Store (Branch) Manager to lead their Fergus Falls, MN dealership location. This position involves managing all day-to-day operational and transactional functions to optimize profitability, increase market share, lead employees, and exceed customer expectations.

Qualifications

To succeed in this role, you should have:

• Proven leadership skills
• Experience in managing a team
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Knowledge of equipment sales and service
• Understanding of dealership operations and processes