Branch Manager

About the role

SuperCare Health is the leading post-acute, in-home respiratory care provider in the Western U.S., serving the healthcare needs of our ever-growing patient population since 1973. We specialize in respiratory and chronic disease management, delivering innovative solutions to enhance the quality of life for our patients. Our commitment to excellence has made us a trusted partner for healthcare providers across the nation.

Responsibilities

• Supervise and coordinate all activities within the branch, ensuring smooth and efficient operations.
• Oversee staff scheduling, training, and performance management.
• Ensure compliance with company policies, procedures, and industry regulations.
• Track and manage EBITDA to meet or exceed budgeted financial targets.
• Analyze financial reports, identify areas for improvement, and implement strategies to optimize profitability.
• Manage budget allocation and expenses effectively.
• Develop and execute sales strategies to drive revenue and meet sales targets.
• Maintain relationships with key clients and partners.
• Aid in marketing core services and products to referrals, patients, and payers.
• Contribute to the development of a strategic plan to maintain and increase market share.
• Identify key focus products and collaborate with suppliers to ensure timely and cost-effective procurement.
• Maintain optimal inventory levels, minimizing excess or shortages, and conducting regular inventory audits.
• Monitor product quality and ensure adherence to safety and regulatory standards.
• Lead and inspire a team of employees, fostering a culture of excellence, accountability, and customer service.
• Interview, hire, evaluate, and manage staff as needed in collaboration with operational leaders.
• Ensure team members meet competency requirements before performing tasks independently.
• Ensure the highest level of customer service and satisfaction by addressing customer concerns and feedback.
• Prepare regular reports on branch performance, sales, and financial metrics.
• Implement strategies to enhance the overall customer experience.
• Ensure compliance with health and safety regulations, promoting a safe working environment for employees and customers.

Requirements

• Bachelor's degree in business management, healthcare administration, or a related field (preferred) OR equivalent combination of education and experience
• Proven experience in branch or retail management, with a focus on healthcare, medical supplies, or related industries.
• Strong financial acumen and experience in managing EBITDA and budgets.
• Excellent leadership and team management skills.
• Sales and customer relationship management experience.
• Proficiency in inventory control and purchasing processes.
• Strong analytical and problem-solving abilities.
• Excellent communication, interpersonal, and negotiation skills.
• Knowledge of healthcare regulations and compliance standards is a plus.

Benefits

SuperCare Health offers a comprehensive benefits package including health insurance, retirement plans, paid time off, and opportunities for professional growth and development.

Pay

Compensation is commensurate with experience and qualifications.

Schedule

Flexible schedule to accommodate the needs of the patient population.

Connect With Us!

• Company Website: https://supercarehealth.com/
• Company Business Hours: 8:30 AM – 5:30 PM PST
• LinkedIn: https://www.linkedin.com/company/273667/admin/
• Twitter: https://twitter.com/SuperCareHealth