BRANCH MANAGER

Requirements

• Top Performers with Present or Previous GILA Branch Management experience or Lengthy GILA Assistant Management or Customer Service Experience required.
• High school diploma or equivalent required.

Qualifications

• Annual earnings include base salary, monthly profit-sharing bonus, annual profit-sharing bonus, and annual tax preparation bonus plans.
• 401K, Health, Dental, Vision, Short and Long Term Disability, and Paid Time Off benefits offered.

Responsibilities

• Ensure the day-to-day activities of the branch are effectively and consistently carried out per company policy each day.
• Maintain communication between the staff and upper management.
• Support, train, and guide the staff.
• Ensure minimum required monthly and annual branch profit standards, expectations, and objectives are consistently achieved each month and year.
• Ensure minimum required operational standards are achieved by the 10th, 20th, and month end consistently achieved each month and year.
• Ensure minimum required tax preparation objectives are consistently achieved each tax season.
• Oversee 1 to 4 employees within their location.
• Make sure all daily duties of the branch and staff are completed every day.
• Train employees continuously on company policy and procedures.
• Maintain compliance with Federal, State, and Local laws and follow best ethical practices.
• Motivate employees and create a high degree of branch production by meeting and exceeding company standards involving loans, collections, and expense control.
• Create and maintain consistent growth in accounts and receivables through customer retention and effective advertisement.
• Prepare special reports as needed.
• Create and maintain a successful and profitable branch by handling past-due customers, proper credit extension, collection routine, thorough follow-up, and legal procedures.
• Manage employees' time throughout the day by effectively coaching them.
• Prepare and ensure the accuracy of required reports and records.
• Train employees on loan office functions, including taking and processing applications, working the counter, taking payments, enforcing contracts, making collection calls, and closing loans.
• Approve and close all new, FB, and dual loans.
• Approve and close all increases on loans of established accounts.
• Handle, approve, and close all delinquent loans (30 days or more past due).
• Ensure all delinquent work is completed each day by 2:00 pm and all customer records are filed in the proper fireproof cabinets at closing time.
• Maintain a neat and orderly office.
• Handle legal procedures taken against customers.
• Distribute life, accident and health, auto, and fire insurance claims to customers.
• File weekly insurance claims with the insurance carrier.
• Maintain proper insurance claims records and reports on the insurance claims register located in the branch stat book.
• Direct all calls from attorneys, newspapers, reporters, etc. to the home office.
• Verify cash monthly by balancing cash drawers and maintaining cash count records.
• Exercise some ownership in judgment when making decisions affecting the branch and its personnel, control of assets, and credit decisions.
• Approve all supply requisitions.
• Handle all customer inquiries and disputes.
• Protect all customer information, ensuring it is properly accounted for at all times and stored securely each day before closing the office.

Benefits

• 401K, Health, Dental, Vision, Short and Long Term Disability, and Paid Time Off.

Pay

Annual earnings include base salary, monthly profit-sharing bonus, annual profit-sharing bonus, and annual tax preparation bonus plans.

Schedule

Work is primarily sedentary in nature; no special demands are required.