Branch Manager

About the role

The purpose of the Branch Manager position is to provide oversight of the overall management, operations, and financial performance for the assigned area. Performs consistently as a subject matter expert, to achieve communicated objectives to include profitability, growth, and overall performance metrics.

Responsibilities

• Responsible for achieving branch objectives through enhancement and improvements of operations and sales
• Oversight of the branch’s fire extinguisher inspections & services; pre-engineered inspections, services, & installs; fire sprinkler inspections, service, & installs; and fire alarm inspection & services.
• Financial performance of assigned area, as indicated on Profit & Loss (P&L) statement(s) as well as area’s gross revenue, gross margin, and overhead.
• Communicate and strategize with management regarding financial progress, growth strategies, human capital requirements and regular or irregular needs of the office.
• Maintain proper employment communication and documentation using company procedures and policies, in conjunction with Human Resources.
• Maintain appropriate staffing levels with Talent Acquisition.
• Identify, assess, cultivate, and mentor future managers and leaders within location. Communicate development strategy with management.
• Oversee proper use, maintenance and repair of company assets including equipment, tools, supplies, and fleet in coordination with corporate Purchasing and Fleet department.
• Manage work performed within assigned area including:
• Oversight of spot checks of recent field inspections for the purpose of reviewing quality of services and customer satisfaction.
• Oversight of ride-a-longs with field Technicians for the purpose of training and improve customer care, quality control, work efficiency, work safety, product and service up- sales, and new customer cold calling.
• Oversight of route management of Technicians and adjust when needed to approve route efficiency; train the CSR and/or Technician on how to schedule efficiently.
• Overall safety of the branch location
• Attend and monitor install project meetings and other coordination meetings, as needed
• Oversee coordination and execution of inspections and service jobs in assigned area.
• Lead coordination of final checkout/commissioning with AHJ, Owner, Architect/Engineer, General Contractor/Construction Manager, etc.
• Ensure appropriate and necessary communication of schedules, product/material, information, coordination of work, etc. is achieved between Sales and Operations to allow for planning and scheduling
• Review the Shop’s material preparation, orders, job staging and tool preparation appropriate for job scheduling.
• Ensure proper use, maintenance and repair of tools, equipment and fleet are achieved.
• Manage material orders to regulate standard stock quantities in coordination with Purchasing department for order placement.
• Oversee communication of assigned area and Billing department for accurate and timely invoicing practices.
• Oversee the sales department with business development to achieve increased market share in the assigned area. Participate in quote presentation for legacy customers.
• Promote and coordinate continuing education and certification of employees.

Qualifications

• Education, Training, Certifications: 5+ years in the Fire Protection Industry with at least 2 years in a supervisory role, required NICET II, III, IV or state equivalent, preferred.
• Experience, Knowledge, Skill Requirements: 5 years Fire Protection Industry experience, required 5 years of professional computer skills, preferred 2 years leadership experience with over 10 direct and indirect subordinates, required 3 years analytical using business intelligence systems, Sage 300 CRE, or similar, required.
• Communication Skills: Must have the ability to effectively read, write and communicate in English with employees, customers and board or directors.
• Systems And Software Skills: Ability to operate a computer and use Microsoft Office required.

About Us

We are interested in working for the nation’s leading fire protection company and beginning a rewarding and satisfying career that helps save the lives of thousands each year. Do you want to be a part of a growing and expanding team of industry experts? If so, exploring career opportunities with Summit Fire Protection may be right for you!

SUMMIT FIRE PROTECTION, a subsidiary of SFP Holding, Inc. (SUMMIT COMPANIES), is a full-service provider for fire detection, suppression, and security with a full suite of capabilities that includes design, installation, testing, inspections, and maintenance. We serve customers across many verticals on a local, regional, and national scale. We’re proud of our well-deserved reputation for quality work that’s completed by our talented and experienced installation workforce. SUMMIT FIRE PROTECTION is a dynamic organization with endless growth opportunities spanning over 25 locations in more than 8 states. Our company is consistently recognized for service excellence in the fire protection industry. SUMMIT FIRE PROTECTION supports trade skills and workforce development. Many members of our leadership chair NFPA code compliance committees, serve on regional safety boards, and support technical education in local schools. SUMMIT FIRE PROTECTION supports employees in their professional development by offering continued development, training, and education by encouraging NICET and other career-advancing certifications. We continually strive to be the Employer of Choice for highly motivated team members who want to succeed in a high-growth environment. We encourage initiative, independence, diversity, and personal career growth. Demonstrating the combination of experience, knowledge, and customer service is the key to our performance and helps us achieve our goal of providing the highest quality fire protection services possible to protect lives and property.

Benefits

• Paid Vacation and Holidays
• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Plan with Company Match
• Flexible Spending Accounts
• Long-Term Disability – Employer Paid
• Short-Term Disability – Employer Paid
• Additional Voluntary Ancillary Benefits such as Accident and Hospital Indemnity Life Insurance for Team Members and Dependents
• Employee Assistance Program
• Employee Referral Program

Core Values

PIPE We are PASSIONATE about life safety
We have INTEGRITY (Do the right thing)
We work in PARTNERSHIP with our customers and community
We constantly strive for OPERATIONAL EXCELLENCE (Do things right)