Branch Manager

About the role

The Branch Manager oversees the efficient operation of the branch office and is accountable for its profits and losses.

Responsibilities

• Manage the team and personal production.
• Recruit for branch positions.
• Share financial responsibility in partnership with Sales Leadership.
• Drive mortgage loan production, marketing, and sales performance.
• Ensure the branch operates in full compliance with all federal, state, city, and county laws.
• Negotiate Loan Officer employment agreements and employ all personnel through Corporate Human Resources.
• Prepare and obtain approval for an Annual Operating Budget outlining anticipated income and itemized operating costs, and operate within the approved budget.
• Employ or terminate branch staff in compliance with applicable laws and company policies.
• Recruit, train, and supervise Loan Officers and staff.
• Solicit and procure loan applications, and provide services to facilitate and expedite their processing.
• Attend all Manager meetings or provide a valid excuse for absence.
• Perform other duties as assigned.

Requirements

• High School Diploma or equivalent.
• Three (3) years of prior management experience.
• Proven experience developing and leading a team of sales professionals within the mortgage industry.
• Licensed Mortgage Loan Originator (MLO) with the Nationwide Mortgage Licensing System (NMLS), authorized to conduct business.
• Reliable transportation, valid driver’s license, and current automotive insurance.
• Sound judgment and decision-making skills.
• Ability to work under pressure and meet deadlines with minimal supervision.
• Excellent service and communication skills with timely responses according to department standards.

Qualifications

• Knowledge of mortgage principles and theories.
• Ability to deliver effective results.
• English language proficiency; bilingual (English/Spanish) desired.