Branch Manager

Position Summary

40% - Business/Finance: Maintains a profitable yearly budget, acceptable rate of return on sales after incentive compensation, and healthy cash flow.

30% - Sales: Continuously serves customers within Satellite's principles to maintain and grow the brand.

30% - Personnel Development: Invests time and resources in employee development.

Essential Duties and Responsibilities

• Delivers and manages the Profits and Loss (P&L) results for branch.
• Ensures the yearly budget is created and maintained in a timely fashion.
• Maintains expense to plan or business level.
• Mets or exceeds pre-tax profit plan.
• Manages assets and new capital dollars in assigned region to deliver desired ROI for branch.
• Mets and exceeds utilization plan.
• Mets and exceeds quality standards.
• Mets “ready to go” targets.
• Through the Operations Manager, manages rental fleet cleaning, repair, delivery, service calls, and onsite installation services.
• Aids in the development of annual sales forecasts, expense plans, and capital budgets.
• Monitors projects and programs after implementation and recommends corrective action as appropriate.
• Performs other duties as assigned.

Sales

• Maintains competitive awareness and enforces effective business strategies.
• Buys and builds Satellite brand in the market area.
• Mets or exceeds sales and rental targets.
• Directs, trains, and manages all branch Sales Representatives.
• Develops and executes sales and marketing plans.
• Monitors projects and programs after implementation and recommends corrective action as appropriate.
• Performs other duties as required.

Personnel Development

• Hires, coaches, trains, and develops sales, operations, and administrative staff.
• Ensures personnel have all tools required to perform their jobs satisfactorily including approved plans, a detailed budget, etc.
• Personally inspects jobs to assess the progress on jobs and the game plan that personnel are employing to achieve the objectives.
• Leads branch employees in implementing strategies to achieve success.
• With the assistance of the Operations manager, ensures all branch personnel perform their job duties in a safe manner and take reasonable precautions to avoid work-related accidents.
• Ensures that employees have the knowledge and training to follow all company policies and procedures.
• Ensures that all employees understand the mission and overall company objectives as well as their individual departmental objectives to build a stable and profitable branch.
• Ensure that each department continuously reinforces respectful communication and resolves conflicting objectives.
• Monitors the gains sharing program.
• Performs other duties as assigned.

Supervisory Responsibilities

The branch manager directs subordinate supervisors who supervise employees. In addition to this, the Branch Manager supervises all sales and administrative staff.

Education And Experience Requirements

• A Bachelors’ Degree and 5+ years of related work experience or equivalent combination of education and experience.
• A Master’s degree in business administration preferred.
• Proven leadership and managerial skills.
• Experience recruiting and developing employees.
• Experience with accountability for P&L performance.
• Demonstrated successful personal sales experience.
• A strong desire to build a successful business.
• Experience in a rental or leasing business with repeat customers desired.
• Manage assets in $15-20mm plus range.
• Manage revenue in the $10mm plus range.
• Skills in conducting and documenting inquiries, investigations, audits and reviews.

Required Competencies/Skills

• Proven financial management abilities.
• Demonstrated performance management skills.
• Excellent problem solving/analysis skills.
• Results Driven.
• Technical capacity.
• Strong customer/client focus.
• Proficiency in MS Office.
• Strong written and verbal communication.
• Strong Interpersonal communications and counseling skills.