Branch Manager

Position Summary

40% - Business/Finance: Maintains a profitable yearly budget, acceptable rate of return on sales after incentive compensation, and healthy cash flow.

30% - Sales: Continuously serves customers within Satellite's principles to maintain and grow the brand.

30% - Personnel Development: Invests in personnel development through hiring, coaching, training, and development.

Essential Duties and Responsibilities

• Delivers and manages the Profits and Loss (P&L) results for branch.
• Ensures the yearly budget is created and maintained in a timely fashion.
• Maintains expense to plan or business level.
• Maintains market-based pricing for rentals and sales.
• Manages assets and new capital dollars in assigned region to deliver desired ROI for branch.
• Maintains utilization plan and quality standards.
• Maintains "ready to go" targets.
• Manages rental fleet cleaning, repair, delivery, service calls, and onsite installation services.
• Aids in the development of annual sales forecasts, expense plans, and capital budgets.
• Monitors projects and programs after implementation and recommends corrective action as appropriate.
• Assists in the development of annual sales forecasts, expense plans, and capital budgets.
• Performs other duties as assigned.

Sales

• Maintains competitive edge and enforces effective business strategies.
• Buys into Satellite brand in the market area.
• Maintains sales and rental targets.
• Trains, directs, and manages all branch Sales Representatives.
• Develops and executes sales and marketing plans.
• Makes recommendations based on monitoring projects and programs after implementation.
• Performs other duties as required.

Personnel Development

• Hires, coaches, trains, and develops sales, operations, and administrative staff.
• Increases sales revenue to meet assigned targets.
• Ensures personnel have all tools required to perform their jobs satisfactorily, including approved plans, a detailed budget, etc.
• Inspects jobs to assess progress and the game plan being employed to achieve objectives.
• Learns strategies to achieve success with the assistance of the Operations Manager.
• Ensures all branch personnel perform their job duties in a safe manner and take reasonable precautions to avoid work-related accidents.
• Ensures employees have the knowledge and training to follow all company policies and procedures.
• Ensures employees understand the mission and overall company objectives as well as their individual departmental objectives to build a stable and profitable branch.
• Ensures respectful communication and resolves conflicting objectives.
• Monitors the gains sharing program.
• Performs other duties as assigned.

Education and Experience Requirements

• Bachelor’s Degree and 5+ years of related work experience or equivalent combination of education and experience.
• Master’s degree in business administration preferred.
• Proven leadership and managerial skills.
• Experience recruiting and developing employees.
• Experience with accountability for P&L performance.
• Demonstrated successful personal sales experience.
• A strong desire to build a successful business.
• Experience in a rental or leasing business with repeat customers.
• Experience managing assets in $15-20mm plus range.
• Experience managing revenue in the $10mm plus range.
• Skills in conducting and documenting inquiries, investigations, audits, and reviews.

Required Competencies/Skills

• Proven financial management abilities.
• Demonstrated performance management skills.
• Excellent problem solving/analysis skills.
• Results Driven.
• Technical capacity.
• Strong customer/client focus.
• Proficiency in MS Office.
• Strong written and verbal communication.
• Strong interpersonal communications and counseling skills.

Physical/Mental Demands

This position requires a high degree of concentration to manage frequent interruptions while meeting strict deadlines. It requires the ability to perform duties using both typical office equipment such as computers, cell phones, and printers as well as the ability to communicate and perform tasks in a construction/workshop environment. Must be able to perform physical and mental tasks associated within a construction environment.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Safety Sensitive Position

This position is classified as a safety sensitive position and, as such, is subject to random drug screenings per the Policy Substance Abuse and Drug Free Workplace.