Branch Manager

About the role

In this role as a Branch Manager, you will work alongside current branch leadership to oversee the overall growth and quality of the branch, assist with the management of profit and loss (P&L), the management of employees and customer retention, and ensure the quality of service to our customers is unmatched. Relocation may be required for this position, and we will assist with relocation accommodations. You will mentor all branch employees in skills, responsibilities, and opportunities to grow in their careers. You will build relationships with employees, including but not limited to training, scheduling, customer interaction, discipline, and incentives. You will also interact with our customers to help determine the root of their concerns, provide answers to their questions, and demonstrate the value of the services provided. You will be assisting the Region Manager in maintaining profit and loss for the branch to grow financially, while also helping to expand the service type capability of the branch. Saela is a Utah-based and Colorado-grown company that excels in pest control service and creating a happier tomorrow for all our customers. We pride ourselves on our love-based culture, mentorship, growth mindset, and sustainability; creating long-term opportunities for employees and customers is the foundation of our ethos.

Responsibilities

• Oversee overall growth and quality of the branch
• Assist with management of profit and loss (P&L)
• Manage employees and customer retention
• Ensure quality of service to customers is unmatched
• Mentor all branch employees in skills, responsibilities, and career growth opportunities
• Build relationships with employees (training, scheduling, customer interaction, discipline, incentives)
• Interact with customers to determine root of concerns, provide answers, and demonstrate service value
• Assist Region Manager in maintaining P&L to grow financially
• Help expand service type capability of the branch

Requirements

• At least two (2) years of operations, branch management, or other types of leadership experience
• Customer-facing and sales experience
• Excellent verbal and written communication skills
• Excellent time management skills
• Valid driver's license
• Must be able to lift up to 50 lbs.
• Must be comfortable going into crawl spaces and attics
• Position requires working outside in all types of weather
• Must meet physical job requirements and safely perform duties with or without accommodations

Preferred Qualifications

• Previous pest control experience
• Being licensed in pest control

Benefits

• Paid time off, sick days, and paid holidays
• Health, dental, vision, and life insurance plans for employees + dependents
• Company vehicles provided along with a fuel card

Pay

Base pay of $65,000 to $75,000 annually + bonus opportunities; Five-figure bonuses available.