Branch Manager

About the role

Responsible for efficient, effective management of a full-service credit-union office and for maintaining and growing business relationships within the community.

Responsibilities

• Promote the credit union within the community.
• Drive business development by initiating contact with potential companies or community businesses and their employees through visits, mailings, and phone calls.
• Make loans to creditworthy members and eligible prospective members: review applications, run credit reports, verify information, analyze capacity, book collateral values, make credit decisions, or refer to the Loan Review Committee with recommendations.
• Ensure the office is open and ready to conduct business each business day; assume overall administrative responsibility for branch operations.
• Maintain a neat, clean appearance of the office and grounds; determine or recommend equipment changes.
• Lead by example in all duties; ensure the branch reflects an efficient, orderly, and professional organization.
• Manage direct reports to maximize productivity, efficiency, and potential: hire, assign jobs, monitor performance, coach, and counsel.
• Monitor performance for compliance with laws, regulations, policies, procedures, and internal controls.
• Assist with clerical operations in lending and teller functions as needed.
• Adhere to all credit-union policies and procedures.
• Perform other related duties as assigned.

Qualifications

• Two or more years of experience as a consumer loan officer for a credit union or other financial institution (preferred).
• High school diploma or equivalent; four-year college degree preferred.
• Competent computer skills and use of standard office equipment.
• Ability to meet, speak, and deal effectively with people in a professional manner.
• Comfortable and effective in promoting credit-union services and products.
• Willingness to participate in community events and work extended hours when required.
• Maintain a neat and professional appearance.
• Physical requirements: ability to operate normal office equipment and lift up to 25 pounds.
• Ability to follow the core values of Team-Focused, Excellence, Authenticity, and Leading in Innovation.