Branch Manager
Location: Stevens Point, WI
Hours: Monday through Friday, 8:00 AM – 5:00 PM
About the role
As Branch Manager in Stevens Point, you'll guide branch performance while keeping customer service front and center. This role exists to lead the retail team, grow relationships, and keep daily operations running smoothly.
You'll start by checking in on the branch's rhythm—what's on deck, what needs attention, and where you can remove roadblocks. Expect a steady mix of customer conversations, quick problem-solving, and coaching moments that help the team stay sharp and confident. Between greeting familiar faces and meeting new ones, you'll keep an eye on service quality and step in when a situation needs a calm, friendly leader. You'll also carve out time to connect with the local market—watching trends, brainstorming outreach ideas, and keeping the branch visible in the community. By day's end, you'll feel good knowing the branch ran smoothly, customers were taken care of, and the team had your support.
Responsibilities
- Oversee branch management, operations, and local promotion
- Select, staff, train, coach, and evaluate the retail team
- Open new accounts and support customer service needs
- Originate, underwrite, and close secured/unsecured consumer and home equity loans
Requirements
- High school diploma or equivalent required; Associate or Bachelor's degree preferred
- 3+ years of progressive banking experience
- Team leadership experience (formal or informal)
- Strong written and verbal communication; solid math skills
- Proficiency with MS Office and general computer skills
- Ability to spot market opportunities and create growth programs
- Familiarity with the local financial marketplace
Benefits
- Medical, Dental, and Vision coverage
- 401(k) retirement plan
- Life Insurance
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Competitive salary plus incentives
- Paid Time Off
- Paid Holidays
- Bank-wide Incentive Plan
- Volunteer Paid Time Off
- Birthday Day Off
- Fresh Focus Day Off