Branch Manager

About the role

Since 1912, OneMain Financial has been helping people realize their financial goals and dreams. With branches nationwide, we are part of the communities in which we serve. Our branches are staffed with friendly, knowledgeable lending specialists who live and work right in your neighborhood. They understand your needs and are available to meet with you one-on-one to discuss your loan options.

Responsibilities

• Consult with customers about their financial and personal objectives and offer loan solutions to help them achieve their goals
• Manage branch operations and ensure compliance with all business policies/procedures
• Train, coach and motivate all staff members
• Participate in the career development of each employee, including training of consumer lending products and services
• Build strong, trusting relationships with new and existing customers
• Provide exceptional service to ensure customer satisfaction and a continued relationship with OneMain Financial
• Manage collection activities including consulting with customers on loan payments for past due accounts
• Drive branch performance to successfully achieve business goals and branch profitability

Requirements

• Must be 18 years of age or older
• Current or previous experience at OneMain Financial or a similar consumer lending organization
• Experience working in a goal‑oriented sales environment
• Leadership experience with coaching and leading a team
• Experience in multitasking and working to achieve challenging goals
• Meet all state‑specific mandatory licensing, certification, training, or other requirements
• For GEORGIA: 1 year minimum experience processing or servicing under the Georgia Industrial Loan Act (GILA)
• For MISSISSIPPI: 1 year of previous mortgage lending experience within Mississippi within the two years prior to the date of the application
• For MONTANA: 3 years of related experience
• For NEVADA: 3 years of related experience within the last five years
• For NEW MEXICO: 2 years of verifiable experience
• For NORTH CAROLINA: 3 years related experience

Skills

• Knowledge of Microsoft Word, Outlook, Excel and Power Point
• General industry knowledge – understanding of lending processes, collections practices, accounting, etc.
• Willingness to work flexible hours

Schedule

Typical office hours are Monday, Wednesday and Friday – 8:30 AM to 5:30 PM; Tuesday and Thursday – 10:00 AM to 7:00 PM; and up to 2 Saturdays per month – 9:00 AM to 12:00 PM.