Branch Manager

About the role

At OneMain, our Branch Managers empower their teams to deliver exceptional customer service while fostering a supportive and collaborative environment. Our Branch Managers create an atmosphere where employees are motivated to contribute to the community and achieve their goals.

• Build a customer-focused environment, ensuring all lending options are presented and modeling excellence in service
• Conduct engaging meetings that motivate and align the team with branch goals
• Manage training on branch operations, compliance and collections, providing real-time coaching to ensure team members effectively apply their knowledge
• Oversee collection activities, consulting with customers on overdue accounts and developing mutually beneficial solutions
• Attract and cultivate high-quality, diverse talent to build a strong team that aligns with OneMain values and goals
• Provide actionable feedback to support team members’ growth and promote a culture of continuous improvement
• Inspire high performance while ensuring adherence to policies and regulations
• Prioritize and resolve issues efficiently, utilizing strategic thinking to adapt to challenges
• Work closely with peers and management, remaining open to feedback and continuously seek professional growth

Requirements

• High School Diploma/GED
• Leadership experience with coaching and leading a team
• Proven experience with meeting sales goals
• Ability to obtain insurance licensing within 6 months of start date where required

Preferred Requirements

• College degree
• Experience with underwriting, credit decision, or related financial industry experience

Location

On site

Schedule

Monday–Friday during standard business hours, with occasional extended hours and possible Saturday shifts

Benefits

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
• Up to 4% matching 401(k)
• Employee Stock Purchase Plan (10% share discount)
• Tuition reimbursement
• Paid time off (15 days’ vacation per year, prorated based on start date)
• Paid sick leave as determined by state or local ordinance (prorated based on start date)
• 11 paid holidays (4 floating holidays, prorated based on start date)
• Paid volunteer time (3 days per year, prorated based on start date)