Branch Manager

About the role

New Horizon is a dynamic financial institution dedicated to innovation and excellence in banking. The Branch Manager oversees the day-to-day operations of a beautiful branch, builds relationships within the community, and manages a retail banking team.

Responsibilities

• Manage all aspects of the Branch, including processing financial transactions, account opening and servicing, and managing the vault and cash management.
• Develop and maintain policies and procedures related to branch activities, ensuring compliance with banking regulations.
• Prepare and maintain account paperwork for retail and commercial clients.
• Lead the Branch Staff, fostering a positive work environment and providing training and performance feedback.
• Maintain knowledge of regulatory requirements and ensure compliance with BSA and other banking regulations.
• Provide efficient and courteous customer service, resolving issues and identifying cross-sell opportunities.
• Support the Bank's community engagement efforts by building relationships with local businesses and organizations.

Requirements

• Bachelor’s degree in Finance, Business Administration, or a related field (preferred).
• Minimum 5 years of banking experience, with at least 2 years in a management or supervisory role.
• Strong understanding of banking operations, products, and services.
• Excellent leadership, communication, and interpersonal skills.
• Proven track record of meeting sales targets and driving business growth.
• Ability to analyze financial data and make informed decisions.
• Knowledge of regulatory and compliance requirements applicable to banking operations.

Benefits

• Competitive salary based on experience and skill.
• Performance-based bonuses.
• Incentive compensation potential.
• Comprehensive benefits package including health, disability, life insurance, 401(k) + match, and paid time off.
• An entrepreneurial culture with exceptional growth potential.

Pay

Competitive salary based on experience and skill.

Schedule

Full-time position.

Qualifications

• Passion for assisting clients with their financial needs and investing in their long-term success.
• Absolute love for meeting new people and building lasting relationships.
• Strong leadership, communication, and interpersonal skills.
• Proven ability to meet sales targets and drive business growth.
• Knowledge of regulatory and compliance requirements applicable to banking operations.

Skills

• Effective people management.
• Constructive, positive, and fun work environment creation.
• Training and performance feedback provision.
• Branch operations oversight.
• Customer service provision.
• Problem-solving and issue resolution.
• Identifying and pursuing cross-sell and referral opportunities.
• Community engagement support.

Benefits

• Health insurance.
• Disability insurance.
• Life insurance.
• 401(k) plan with employer match.
• Flexible vacation and sick leave.