Branch Manager

About Money Mart

Money Mart is North America's leading non-prime lender, dedicated to financial empowerment and bridging the gap between people and their financial goals. With over 40 years of experience and more than 400 retail locations, we offer innovative loan products, check cashing, currency exchange, money transfers, and prepaid cards. We contribute over $500,000 annually to community initiatives supporting food security, housing, health, and emergency services. Our culture values diversity, inclusivity, and teamwork, fostering an environment where everyone can thrive and contribute unique perspectives.

We are committed to responsible innovation, ensuring ethical, transparent, and fair use of data and technology in alignment with Canada's Artificial Intelligence and Data Act (AIDA). Our focus is on strong data governance, clear communication, and safeguards that promote equity, reliability, and trust.

About the Role

This position is based at our branch location: 435-B Atkinson Drive.

Responsibilities

• Deliver results on store profitability goals.
• Provide quality customer sales experience through efficient execution of all customer transactions.
• Handle cash and accurately enter transactions into the system.
• Contact customers over the phone with past due balances and negotiate payment terms and schedules.
• Hire and develop the branch team.
• Manage the team to ensure targets are met.
• Audit documentation to ensure accuracy.
• Ensure safety, security, and compliance policies are followed.

Requirements

• Minimum of one year experience in a management or team lead role.
• Minimum of one year of financial services and sales experience.
• Sales-driven and customer service focused.
• Passion for sales and developing a sales team.
• Track record of developing a sales team and achieving sales goals.
• Previous cash handling experience.
• High school diploma or equivalent work experience.

Candidates with a current First Aid and CPR certification will be considered an asset.

Benefits

• Market competitive pay.
• Monthly bonus potential based on operational success.
• Comprehensive medical and dental benefits.
• Competitive paid time off.
• Group retirement options.
• Education reimbursement program.
• Exclusive perks through Perkopolis, including special discounts and offers.
• Free company services: cheque cashing, money orders, Telpay/bill payment, and prepaid Mastercard.
• Discounted company services: foreign exchange and Koodo services.

Pay

Salary range: $24—$26 USD.