Branch Manager

We need to output HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. The posting includes Overview (could be About the role). Primary Responsibilities (Responsibilities). Scope of Responsibilities (maybe also responsibilities). Supervisory/Managerial Responsibilities (maybe also responsibilities). Education and Experience Required (Requirements). Education and Experience Preferred (Qualifications? maybe Skills). Also mention M&T Way Certified Precision Leadership Certified Bi-lingual/Spanish preferred (Skills). Also mention Work with common PC software... (Skills). Also mention M&T Bank is committed to fair, competitive, and market-informed pay... The pay range given: $75,900.00 - $126,500.00 Annual (USD). So we have Pay section. No explicit Benefits or Schedule. So we should not include Benefits or Schedule sections. Also we need to avoid repeating job title as heading. No Job ID. So produce sections: About the role (from Overview). Responsibilities (Primary Responsibilities + Scope of Responsibilities + Supervisory/Managerial Responsibilities maybe combined). Requirements (Education and Experience Required). Qualifications (Education and Experience Preferred). Skills (maybe combine preferred skills like communication, etc). Pay (pay range). Ensure we use

for each heading. Use

• for any list of duties/requirements/benefits. Use

  for prose. We need to preserve all substantive information, not invent or summarize away detail. Must not omit details. So we need to include all bullet points from responsibilities etc. Let's extract. Overview paragraph: "Manages all activities of a branch. Responsible for the overall success of the branch operating model, including customer and employee experience, digital engagement, transactions/operations, servicing, and sales. Has personal production responsibility." Primary Responsibilities list (seems like sentences separated by periods). We need to turn each duty into

• . Let's list them: - Responsible for overall profitability by directing sales and business development, meeting operational objectives and ensuring the branch achieves its annual goals. - Leads team through coaching, performance management, and setting priority. - Builds and develops branch staff. - Identifies Retail and Business Banking customer needs through the M&T sales processes, using the tools and resources to assist customers with short and long term solutions. - Proactively prospects and grows Business Banking relationships through outreach. - Builds the bank’s presence in the community. - Conducts interviews and selects employees based on staffing model. - Actively models and coaches customer service and needs determination behaviors. - Reinforces and maintains accountability for execution of Retail strategy. - Ensures operational and requirements are maintained, to include consumer and business banking guidelines. - Ensures compliance with operational, security and control policies/procedures, preventing fraud and protecting customer assets. - Takes ownership of complex account servicing and error resolution issues, including those escalated by other Bankers. - Provide coaching and guidance to improve and reduce future problem resolution/escalations. - Engages with all team members and business partners as appropriate. - Independently processes all Business Banking loan requests up to $250,000. - Proactively bundle products and services as appropriate. - Adheres to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies. - Promotes an environment that supports a culture of belonging and reflects the M&T Bank brand. - Maintains M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. - Completes other related duties as assigned. - Exercises usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations. Scope of Responsibilities paragraph: "This position reports to a Retail Regional Manager and leads the branch team to achieve annual sales and profitability goals, and has a sound working knowledge of the overall operations of the branch. Branch Managers have the responsibility to establish and maintain federal registration requirements outlined in the SAFE Act. Branch Managers must stay current on operational, product, and system changes/enhancements, as well as demonstrate good risk management decisions. In addition, Insurance licensing minimum expectations must be maintained as outlined in MTS Licensed Banker Academy document. Business Banking Specialist minimum expectations will be set by both the Branch and Retail Regional Manager. Branch Managers will typically spend some of their time servicing existing customers, and the majority of the time growing the business through proactive sales and outside calling activities. Branch Managers are responsible for building productive partnerships with appropriate areas of the bank to ensure customer needs, service issues, and employee issues are resolved timely and accurately. Branch Managers are responsible for taking full ownership of customer issues until they are completely resolved." We could incorporate these into responsibilities as well, but they are more about scope. Could be separate but we can merge into Responsibilities section. Supervisory/Managerial Responsibilities: "Branch Managers generally have direct reporting responsibility for branch staff." That's a short sentence. Education and Experience Required: "Bachelor’s degree, OR, in lieu of degree, Four (4) years’ relevant experience. Minimum three years sales experience Minimum Two Years’ Managerial Experience Or Proven Leadership Abilities. At Market Manager discretion/branch need, Life/Accident and Health Insurance licensing required within 18 months of entry into position. Note: branch provides training for licensing within 6 months. M&T Business Banking Specialist within 18 months of hire. Demonstrated strong knowledge of Business Banking products, services and client relationship management. M&T Way Certified Precision Leadership Certified Bi-lingual/Spanish preferred Work with common PC software, including knowledge of Microsoft Office software for word processing and spreadsheets. Experience With Internet And Email Preferred." Education and Experience Preferred: "Demonstrated sales/business development experience and success. Has fundamental understanding of profitability. Excellent communication and interpersonal skills. Proven ability to demonstrate and coach exceptional customer service. Ability to communicate and function professionally with all levels of personnel and business partners across the organization. Strong financial services product knowledge preferred. Strong organization, time management, and prioritization skills." Pay: "M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $75,900.00 - $126,500.00 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation." Location: "Location Newtown, Connecticut, United States of America" - location is not a heading we have; we could put in a short paragraph maybe under About the role? But we have no heading for location. The instruction: do not repeat job title as heading; we can include location as a short

  maybe after About the role. It's substantive. We'll include it as a paragraph. We must not include Benefits or Schedule sections because not present. We must not include filler like "commensurate with experience". Not present. Now produce HTML. Structure:

  About the role

  Manages all activities of a branch. Responsible for the overall success of the branch operating model, including customer and employee experience, digital engagement, transactions/operations, servicing, and sales. Has personal production responsibility.

  Location: Newtown, Connecticut, United States of America

  Responsibilities

  • Responsible for overall profitability by directing sales and business development, meeting operational objectives and ensuring the branch achieves its annual goals.
  • Leads team through coaching, performance management, and setting priority.
  • Builds and develops branch staff.
  • Identifies Retail and Business Banking customer needs through the M&T sales processes, using the tools and resources to assist customers with short and long term solutions.
  • Proactively prospects and grows Business Banking relationships through outreach.
  • Builds the bank’s presence in the community.
  • Conducts interviews and selects employees based on staffing model.
  • Actively models and coaches customer service and needs determination behaviors.
  • Reinforces and maintains accountability for execution of Retail strategy.
  • Ensures operational and requirements are maintained, to include consumer and business banking guidelines.
  • Ensures compliance with operational, security and control policies/procedures, preventing fraud and protecting customer assets.
  • Takes ownership of complex account servicing and error resolution issues, including those escalated by other Bankers.
  • Provide coaching and guidance to improve and reduce future problem resolution/escalations.
  • Engages with all team members and business partners as appropriate.
  • Independently processes all Business Banking loan requests up to $250,000.
  • Proactively bundle products and services as appropriate.
  • Adheres to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
  • Promotes an environment that supports a culture of belonging and reflects the M&T Bank brand.
  • Maintains M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
  • Completes other related duties as assigned.
  • Exercises usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations.
  • This position reports to a Retail Regional Manager and leads the branch team to achieve annual sales and profitability goals, and has a sound working knowledge of the overall operations of the branch.
  • Branch Managers have the responsibility to establish and maintain federal registration requirements outlined in the SAFE Act.
  • Branch Managers must stay current on operational, product, and system changes/enhancements, as well as demonstrate good risk management decisions.
  • Insurance licensing minimum expectations must be maintained as outlined in MTS Licensed Banker Academy document.
  • Business Banking Specialist minimum expectations will be set by both the Branch and Retail Regional Manager.
  • Branch Managers will typically spend some of their time servicing existing customers, and the majority of the time growing the business through proactive sales and outside calling activities.
  • Branch Managers are responsible for building productive partnerships with appropriate areas of the bank to ensure customer needs, service issues, and employee issues are resolved timely and accurately.
  • Branch Managers are responsible for taking full ownership of customer issues until they are completely resolved.
  • Branch Managers generally have direct reporting responsibility for branch staff.

  Requirements

  • Bachelor’s degree, OR, in lieu of degree, Four (4) years’ relevant experience.
  • Minimum three years sales experience
  • Minimum Two Years’ Managerial Experience Or Proven Leadership Abilities.
  • At Market Manager discretion/branch need, Life/Accident and Health Insurance licensing required within 18 months of entry into position.
  • Note: branch provides training for licensing within 6 months.
  • M&T Business Banking Specialist within 18 months of hire.
  • Demonstrated strong knowledge of Business Banking products, services and client relationship management.
  • M&T Way Certified Precision Leadership Certified Bi-lingual/Spanish preferred
  • Work with common PC software, including knowledge of Microsoft Office software for word processing and spreadsheets.
  • Experience With Internet And Email Preferred.

  Qualifications

  • Demonstrated sales/business development experience and success.
  • Has fundamental understanding of profitability.
  • Excellent communication and interpersonal skills.
  • Proven ability to demonstrate and coach exceptional customer service.
  • Ability to communicate and function professionally with all levels of personnel and business partners across the organization.
  • Strong financial services product knowledge preferred.
  • Strong organization, time management, and prioritization skills.

  Skills

  But we already have skills in