Branch Manager
About the Role
LendNation is seeking an energetic, positive, customer service-driven individual to join our team as a Full-Time Branch Manager at Branch 0254 located at 509 S Military Ave, Green Bay, WI 54303. Ask about our $500 sign-on bonus.
Responsibilities
- Conduct customer transactions while ensuring exceptional customer service is provided at all times.
- Supervise, coach, and train branch employees.
- Manage and control cash flow, auditing, balancing, and banking efforts.
- Maintain branch safety and security standards.
- Document, resolve, or refer customer and associate comments and complaints to obtain proper resolution.
- Monitor and report branch financial performance and meet all branch operating, profitability goals, and objectives.
- Lead collection efforts on past-due loans.
- Ensure loans are in compliance with company and federal, state, and local laws.
Requirements
- Excellent customer service and time management skills.
- Excellent written and verbal communication skills.
- A minimum of 2 years of experience in a management role.
- Ability to train, coach, and develop employees.
- Experience in customer service, banking, cash handling, or collections preferred.
- Safe, secure, reliable transportation and a valid Driver License.
- Predictable and reliable attendance is an essential requirement of the position.
- Ability to work with minimal supervision.
- Must be at least 18 years of age.
- Must have proof of eligibility to legally work in the United States.
- Bilingual is a plus.
Benefits
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
About the Company
QCHI (LendNation) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30 years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers underserved by traditional banking institutions. Additionally, they have expanded services to include small businesses.
Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation, Title Cash, and 310-Loan in Canada. QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay.
Headquartered in Lenexa, Kansas (a suburb of Kansas City), QCHI has approximately 700 employees across the United States. Learn more at www.qchi.com/company.