Branch Manager

Responsibilities

• Directs, promotes, and coordinates branch operations.
• Maintains standards for customer service, operational productivity, and branch goals.
• Monitors financial performance, operational budgets, inventory management, staffing, transportation, quality and productivity standards, customer service, and communication.
• Maintains showroom and warehouse cleanliness and appearance.
• Solves customer complaints and disputes.
• Fosters a cohesive and productive team.
• Establishes, communicates, and models performance expectations for all team members.
• Maintains department staff by interviewing and hiring candidates.
• Maintains branch operational costs, including labor, supplies, freight, utilities, etc.
• Controls branch inventory to ensure security, accuracy, and ability to meet customer product requirements.
• Manages branch inventory to ensure security, accuracy, and ability to meet customer product requirements.
• Ensures adequate staffing levels to meet business needs.
• Ensures compliance with company employment policies and applicable state and federal employment laws.
• Represents Johnstone Supply at trade associations, events, and local meetings.

Qualifications

• High school diploma or GED; 5+ years related experience and/or training; or equivalent combination of education and experience.
• Minimum of 1 year directly managing a large team of employees in a wholesale operations setting.
• Experience operating forklift and other warehouse equipment safely and competently.
• Experience with inventory management systems.
• Experience with OSHA safety regulations and procedures.