Branch Manager
About the Role
Homans Associates is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. We proudly distribute the Mitsubishi and Bryant brands of HVAC equipment, as well as a full line of HVAC residential and commercial parts, supplies and accessories. We have locations throughout New England, New York, and New Jersey.
We currently have an exciting career opportunity for a Branch Manager in Fall River, MA. There is no relocation assistance for this position. The Branch Manager is a sales leader responsible for the day-to-day operations conducted at our Sales Center location. This individual presents a demonstrated ability to thrive and lead in a team-oriented and customer-focused environment. Strong computer skills are essential, as well as effective communication and interpersonal ability. The Branch Manager is ultimately responsible for growing sales and profitability in his/her branch.
Responsibilities
- Manage daily store operations and achieve established sales and profitability goals as prescribed by Regional Leadership.
- Implement and maintain the highest level of customer service in the industry.
- Work directly with local sales teams to develop strategies for increased traffic in the store, as well as conduits for useful feedback from dealers regarding customer service efforts.
- Recruit, hire, train, enrich, and discipline all direct reports within the framework of company policy. Manage and mentor Counter Sales Associates.
- Maintain inventory accuracy and ensure all company assets are protected from theft or damage.
- Effective communication and interpersonal ability, integrity and a well-developed sense of personal accountability are a must.
- Assign employees to other duties as required including organizing shelves and displays of merchandise, cleaning areas to enhance sales/access to products.
- Full compliance with all SOX key controls.
- Additional responsibilities include: Cost Control, Business Strategy, New Business Development, Staff Development, Asset Management, Marketing Strategy and HVAC Technical Support.