Branch Manager

About the role

Heritage Landscape Supply Group seeks a Branch Manager that leads branch operations to deliver exceptional customer service and operational efficiency. This role drives financial performance through effective budgeting, resource allocation, and market expansion and revenue generation efforts. By fostering a culture of excellence and ensuring compliance and safety standards, the Branch Manager strengthens the Company’s reputation for service and operational success.

Responsibilities

• Driving Strategic Initiatives: Implement branch growth initiatives by aligning strategic plans with corporate objectives to amplify market presence and enhance competitive positioning.
• Maximize Operational Effectiveness: Conduct comprehensive assessments of branch operations, identifying areas for improvement and applying industry best practices to optimize processes, elevate productivity, and minimize costs.
• Financial Oversight: Direct the branch’s financial functions, including P&L management, by instituting rigorous financial controls and strategies aimed at enhancing profitability and securing sustainable revenue growth.
• Lead Sales Growth: Amplify the branch's market presence by devising and executing strategic sales plans, fostering strong customer relationships, and steering the sales team towards surpassing sales and market share goals.
• Enhance Customer Experience: Commit to a customer-focused approach that prioritizes high-quality service, integrates customer-centric policies, and fosters robust partnerships with key customers and stakeholders.
• Team Development: Cultivate and guide a high-performing team by promoting a supportive and inclusive environment, implementing talent development strategies, and preparing succession plans for sustained branch growth.
• Compliance and Safety: Uphold legal, regulatory, and safety standards across branch operations, fostering an environment prioritizing employee safety and well-being while adhering to industry compliance regulations.

Requirements

• Minimum of 5 years of management experience, preferably in Landscape/Irrigation/Hardscape distribution industries.
• Proven track record of achieving operational and sales targets.
• Strong leadership skills with ability to motivate and develop cross-functional teams.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong expertise in P&L management, budgeting, and financial analysis.
• Proficiency in devising and executing sales strategies, market analysis, and customer relationship management.
• Skilled in facilitating the adoption of new processes and technologies.
• A bachelor’s degree in business administration, Management or equivalent industry experience preferred, not mandatory.
• Minimum of 5 years of progressive experience in management within distribution or building products industry.
• Capability to pass a pre-employment drug test and background screening.
• Required to travel as needed to oversee branch operations, conduct site visits, and attend regional meetings and training sessions to ensure effective leadership and operational alignment.

Job Location

National Structure - Matthews 12040 Stallings Commerce Dr. Matthews, NC 28105

Pay

Competitive weekly/bi-weekly pay, discretionary bonuses.

Benefits

• 401(k) with company match
• Employee Stock Purchase Plan
• Paid time off (vacation, sick, volunteer, holidays, birthday, floating)
• Medical/dental/vision
• Flexible spending accounts
• Company-paid life and short-term disability
• Optional long-term disability
• Additional life insurance