Branch Manager

About the role

The primary function of the Branch Manager is to direct all branch activities and to ensure that the business objectives for the branch are achieved in the most efficient and cost-effective manner. The Branch Manager is accountable for branch sales, gross profit, contribution margin objectives, controlling expenses, asset management, and maximizing the profitability of the branch.

Responsibilities

• Directs all branch activities in accordance with established policies and objectives and ensures that business objectives for the branch are achieved in the most efficient and cost-effective manner.
• Develops and implements quarterly and annual branch business and sales plans.
• Regularly evaluates achievement of sales plans and reports on branch sales, gross profit, contribution margin objectives and asset management.
• Establishes volume and profit objectives for the branch in accordance with budgets.
• Works with Corporate management to establish an operating budget for the branch and strives to maintain costs within that budget.
• Recruits, hires, coaches and develops employees as well as ensures that personnel are delegated adequate authority to carry out their responsibilities and objectives, but the limitations of their authority are defined and clearly communicated.
• Creates and maintains a safe work environment; ensures the branch facility is kept in a clean and organized manner to reduce or eliminate obstacles and thereby creating a safe and accident-free environment.
• Ensures that all branch employees follow all safety rules and procedures and are properly trained to conduct their job in the safest manner possible.
• Develops and maintains harmonious customer, potential customer, vendor relationships, and healthy “team” oriented relationships with employees.
• Ensures communication of and compliance with all company human resource policies and procedures.
• Maintains and/or implements sales strategies to achieve budgeted goals among various product groups as outlined in the company 3-year strategic plan.
• Implements marketing plans and business plans to develop and grow branch sales as well as develops and recommends specific sales and marketing objectives for branch products.
• Coaches and counsels sales personnel to effectively manage account assignments.
• Keeps up to date and educated on market and industry trends as well as assesses the current market to determine potential for new products and services, current market conditions and the effects of current and potential competitors.
• Works with the credit manager in the collection of accounts receivable and adherence to the company's credit policy.
• Provides general oversight and management of the Branch Task List.

Supervisory Responsibilities

• Directly supervises and carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Requirements

• Three years’ sales and management experience with a wholesale organization selling HVAC products and services within the construction industry.
• Thorough knowledge of the HVAC supply business.
• High School diploma or Two-year technical degree or more preferred.
• Experience with Infor M3 ERP System a plus.
• Qualified applicants must be customer-oriented and motivated with excellent oral and written communication skills.
• Strong leadership, problem solving and organizational skills and ability to prioritize and manage multiple tasks under time constraints and deadlines.
• Proven sales, marketing, leadership and business management skills.
• Ability to pass a background check and drug test.

Mathematical Skills

• Ability to verify and calculate figures such as cost, commissions, credit, rebate and profit, understand and interpret financial data and reports and balance sheets.

Reasoning Ability

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, or schedule form.
• Ability to use sound judgment and problem-solving skills to analyze customer, branch and employee problems and to recommend the proper course of action.
• Ability to organize and prioritize job projects and requirements.

Computer Skills

• Comfortable working with computers; both windows based and on the network system.
• Intermediate Microsoft Word and Excel skills.
• Thorough understanding and ability to navigate through all accessible areas of the Infor M3 System.
• Familiar with all areas of the Hercules intranet site (Beekeeper) and all available tools within the site.
• Ability to effectively use the internet to research product or industry data and information.

Attendance Demands

• Must ensure the branch is properly staffed for operating hours of Monday through Friday 7:30 A.M. to 5:00 P.M. or within normal business hours as established by management.
• The employee may be required to travel to different locations.
• Employee may be required to work overtime, and occasional Saturday’s and Sunday’s.

Physical Demands

• While performing the duties of this job, the employee is regularly required to sit; use hands, handle, or feel; required to speak, read and hear English.
• The employee frequently is required to reach with hands and arms.
• The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl.
• The employee must occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include ability to adjust focus.

Work Environment

• The noise level in the work environment is usually moderate.
• This is a high stress and fast paced environment.

Pay

$92,000 to $112,000 per year, depending on experience.

Benefits

• Medical, dental, vision, Short Term Disability, Long Term Disability, and Employee Life Insurance (Basic Life/AD&D and Voluntary Life AD&D).
• Holiday, vacation, and sick time.
• Flexible Spending Plan, Wellness Program, and Employee Assistance Program (EAP).
• 401(k) Savings Plan and an Employee Stock Ownership Plan (ESOP).
• Quarterly bonus based on eligibility.
• Three paid hours of work time per month to participate in an approved community service activity.