Branch Manager

About the role

Branch Managers are responsible for the overall guidance of their district and are the key contact for implementing change in their area. They provide a realistic view of areas that impact how customers are served and coworkers are developed. They must be motivational and progressive with their actions and commitments and are responsible for understanding, appreciating, and following the organizational district policies and expectations of the company.

Responsibilities

• Develop the management team to achieve growth, productivity, and profitability goals of the Branch as well as deliver legendary customer experiences
• Interview job applicants and select top candidates as well as monitor staffing needs
• Plan, identify, communicate, and delegate key responsibilities and practices to the operations and service management team to ensure smooth flow of operations within the Branch
• Drive the implementation of company programs and initiatives by motivating and supporting the management team within the district to develop and implement action plans that meet operational and organizational objectives
• Review environments and key business indicators within the district to identify problems, concerns, and opportunities for improvement in order to provide coaching to the operations and service management team to take action and achieve operational goals
• Play a supporting and auditing role with operations, sales, and office leadership positions

Requirements

• Bachelor's Degree or equivalent combination of experience, education, and training
• At least five to seven years Branch Manager or equivalent level position
• Strong attention to detail with a background in management, sales, training, relationship development, and/or excellent customer experience
• Experience analyzing financial reports in a complex, fast-paced environment
• Successful background managing in pest control industry a plus
• Available to travel as well as participate in a rotating on-call schedule for off-hours and weekends
• Ability to obtain and maintain licenses/certificates as required by federal, state, and local regulations
• Must pass pre-employment background screen
• Valid driver's license/clean driving record

Benefits

Benefits start day 1 for full-time colleagues with no waiting period. All full-time colleagues qualify for the following benefits, and part-time colleagues qualify for most after meeting certain criteria.

• Multiple avenues to grow your career with training and development programs available
• Tuition Reimbursement benefits (for FT colleagues)
• Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
• Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
• 401(k) retirement plan with company-matching contributions
• Vacation days & sick days
• Company-paid holidays & floating holidays
• A company mindset that prioritizes health, safety, and flexibility
• Competitive pay with performance incentives available in many roles