Branch Manager
Primary Office Location
325 East Front Street
Statesville, North Carolina 28677
Position Overview
The position is primarily responsible for the overall sales and operations management of the branch. The incumbent is the directing sales manager for the branch. The primary focus is the origination and expansion of new to bank customers and performance coaching of the branch team.
Primary Responsibilities
- Performs market and business development duties by generating high value customer relationships through leveraging sales leads and outbound calling to establish new customers and retain and expand existing relationships.
- Active member in the community. Execute and coach sales strategies to achieve financial goals. Incorporate FNB digital products and services into customer interactions.
- Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants.
- Manages and coaches branch team and facility to ensure the branch is operating according to FNB standards.
- People: conduct daily sales meetings, execute all HR responsibilities, participates in ongoing education for themselves and team, and lead sales camps according to Market Manager.
- Facilities: ensure branch meets all quality standards through the direction and coaching of branch team.
- Accountable for the operational integrity of the branch and ensuring adherence to audit, compliance, security, and operational requirements.
- Assigns team operational responsibilities and performs various operational duties according to established policies and procedures as needed.
- Performs other related duties and projects as assigned.
Minimum Level of Education and Experience
- High School or GED
- 3 years of job-related experience
Skills Required
- Excellent management skills
- Excellent communication skills, both written and verbal
- Excellent organizational, analytical and interpersonal skills
- Excellent customer service skills
- Ability to use a personal computer and job-related software
- MS Word - Basic Level
- MS Excel - Intermediate Level
- MS PowerPoint - Basic Level
- Bachelor's or Master's degree preferred
- Experience in a related position
- Knowledge of banking audit policies and procedures preferred
Licenses/Certifications
- National Mortgage Licensing System and Registry Identifier preferred but will be required.
Physical Requirements
May require overnight travel for training purposes, particularly during onboarding.
EEO Statement
F.N.B. Corporation (FNB) and its affiliates do not discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. FNB provides all applicants and employees a discrimination and harassment free workplace. FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.