Branch Manager

Company Description Crescent Electric Supply Company, based in East Dubuque, Illinois, is one of the nation’s largest independent distributors of electrical hardware and supplies, with more than 140 branches in 28 states. The company serves a broad range of customers, including contractors, OEMs, and commercial, industrial, institutional, and utility organizations, as well as MRO needs. In addition to the Crescent Electric brand, customers are supported through regional brands such as Mesco Electrical Supply, National Electric Supply, Womack Electric Supply, Stoneway Electric, and Lowe Electric. Crescent offers employees meaningful opportunities for professional development, personal growth, and work-life balance, guided by leaders who emphasize trust, empowerment, and teamwork. The company fosters an inclusive, safe, and respectful workplace where diverse perspectives are valued and communities are strengthened together. Role Description The Branch Manager role in Phoenix, AZ is a full-time, on-site position responsible for overseeing all branch operations and performance. The Branch Manager leads and develops a team, setting clear expectations, coaching staff, and fostering a culture of safety, inclusion, and customer focus. Day-to-day responsibilities include managing sales activities, building and maintaining strong customer relationships, and ensuring timely, accurate fulfillment of orders. The role also involves monitoring financial performance, managing budgets, optimizing inventory, and implementing operational improvements that align with company goals. The Branch Manager collaborates with regional and corporate teams, supports strategic initiatives, and represents Crescent Electric in the local community and with key business partners. Qualifications Demonstrated experience in branch, operations, or business unit management, preferably in distribution, electrical supply, or a related industrial/commercial environment.Proven leadership skills, including staff supervision, performance management, coaching, and building high-performing, inclusive teams.Strong customer relationship and sales management skills, with the ability to develop new business, retain key accounts, and deliver excellent service.Solid financial and analytical skills, including budgeting, P&L oversight, forecasting, and use of data to drive decisions.Knowledge of inventory, logistics, and warehouse operations, with a focus on efficiency, safety, and quality control.Effective communication and interpersonal skills, with the ability to collaborate across departments and represent the branch to internal and external stakeholders.Comfort with using business software and ERP systems; proficiency in standard Office applications (e.g., spreadsheets, word processing, presentations).Ability to prioritize and manage multiple responsibilities in a fast-paced environment while maintaining attention to detail and compliance with company policies.High school diploma or equivalent required; bachelor’s degree in business, management, or a related field is preferred