Branch Manager

About the role

As a Branch Manager at Consolidated Supply Co., a leading Pacific Northwest plumbing, hydronic heating, and water works wholesale distributor, you will lead your local business with overall responsibility for branch performance, including sales, operations, customer service, profitability, safety, and team development. You will work alongside your team, build customer relationships, and ensure alignment with company goals. Family owned since 1928, Consolidated Supply Co. values relationships, service, and integrity across Oregon, Washington, and Idaho.

Responsibilities

• Oversee branch performance, including sales, operations, customer service, profitability, safety, and team development.
• Lead from the front by working alongside your team and building strong customer relationships.
• Set clear expectations, coach and develop employees, recognize performance, and address issues promptly.
• Partner with senior leadership and cross-functional teams to execute business strategies and identify growth opportunities.
• Grow the business, strengthen customer relationships, and manage expenses to ensure profitability.
• Ensure the branch operates safely, efficiently, and in alignment with company goals.

Requirements

• Proven leadership experience with responsibility for sales, operations, customer service, and business performance.
• Strong business acumen in managing sales growth, profitability, expenses, and key performance indicators.
• Demonstrated ability to lead and develop high-performing teams through coaching and accountability.
• Experience managing both sales and warehouse operations, preferably in wholesale distribution, plumbing, water works, hydronics, or a related industry.
• Strong customer relationship skills with a focus on building trust and identifying growth opportunities.
• Excellent communication, problem-solving, analytical, and decision-making skills.
• Ability to balance customer needs, employee needs, and business objectives.
• Strong organizational and planning skills to manage competing priorities in a fast-paced environment.
• Experience partnering with senior leadership and cross-functional teams to execute company initiatives.
• Proficiency with Windows-based software, including Microsoft Excel and Word.
• Post-high school education strongly preferred; a bachelor's degree and/or 3–5 years of experience in operations or sales management within a relevant industry is required.
• Ability to work the branch's scheduled hours, including occasional evenings and weekends as needed.

Benefits

• Competitive pay
• Retirement Savings Plan with company matching and profit sharing
• Medical, dental, vision, and life insurance
• Long-term disability coverage
• Paid holidays and vacation
• Career advancement opportunities
• Employee recognition programs